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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,776 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,776 reviews
August 24, 2024
How can it take so long for an oil change when I have an appointment? This is the 3rd time I have had this happen. 1st time I didn’t know to schedule appointment and waited all long time. 2nd time schedule appointment? This is the 3rd time I have had this happen. 1st time I didn’t know to schedule appointment and waited all long time. 2nd time scheduled a 1 pm appointment and the took over 2 hours. They said it’s because people were at lunch ( why do you schedule appointments when people are at lunch!) this time asked what time is good so I don’t have to wait so long. They said 7:30. I arrived at 7:30 and it still took 2 hours even though I was promised it would be 60-90 minutes. When I questioned why it took so long it was just excuses. No apology at all. Later that day my car made a funny sound it never made before. I called and Inquired. My tech said it was because I didn’t change the air filter she had told me was dirty. She said she could show me a picture of how it was filled with leaves and tons of dirt. She said when they put it back in with the leaves it must have gotten in the system. I asked her why she did tell me that when she just casually asked it I wanted it replaced. She didn’t have an answer. She just said I should get it changed. I hate going to this dealership. It’s ALWAYS an awful experience. More
by Mm352
Verified CustomerEmployees Worked With
Dana Broderson
August 22, 2024
My service advisor communicated clearly with me and answered all my questions. Everyone I encountered was professional and knowledgeable, and the dropoff / pickup of my vehicle was quick and easy. They answered all my questions. Everyone I encountered was professional and knowledgeable, and the dropoff / pickup of my vehicle was quick and easy. They even washed it! More
by michele.meier3
August 22, 2024
Cody gives great customer service. He seems to genuinely care about my concerns. I keep returning for service because of his care and respect to me as a customer. He seems to genuinely care about my concerns. I keep returning for service because of his care and respect to me as a customer. More
by CAITLINCLARK1
Employees Worked With
August 21, 2024
It would take way too long to explain how disappointed I was with my entire experience with your dealership. was with my entire experience with your dealership. More
by FOXTROT0
Employees Worked With
August 21, 2024
I felt really relaxed with Michael,He listened to what i needed. Looked up exactly what I told him i .could spend. He never once pressured me and that made a big difference and i asked him if he could tak needed. Looked up exactly what I told him i .could spend. He never once pressured me and that made a big difference and i asked him if he could take money off the car i was interested in that i would buy it. He came back to me and they accepted my offer and I bought the car. George was also great and was quite efficient. I had a great experience with everyone. And because of no pressure, I have a great car and would highly recommend this ford dealership and tell them to see Michael. More
by 121triciasc
August 21, 2024
To me they are very true to they word and they took good care of me. And I happy care of me. And I happy More
by shultz2555
Employees Worked With
August 20, 2024
Came in to Hyaundai with an issue where our newly purchased 2023 Tucson would refuse to turn off. The first two visits, minimal troubleshooting occurred and was told that a reset/replacement of the b purchased 2023 Tucson would refuse to turn off. The first two visits, minimal troubleshooting occurred and was told that a reset/replacement of the battery was the issue. The issue re-occurred almost immediately. I even provided a video to the Service Rep who told me “the engine is turning off but the screen is taking a few seconds to turn off”. This was clearly untrue as I was able to rev the motor when this happened. After the third return to the service center, the reps escalated to Hyaundai and had the car for two weeks to replace a Body Control module. The issue was still present. We ended up returning the vehicle to the location we purchased it as we had no confidence that the Hyaundai service center could fix the issue. More
by Danielparkes2000
Employees Worked With
Olga (unsure)
