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Parks Ford Lincoln of Gainesville
Gainesville, FL
2,568 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,568 reviews
Verified Customer
June 14, 2025
Service department was great, customer service was great, sales team was great, i was home away from home, if I need to have my vehicles serviced again it will be Parks Ford👍🏽 sales team was great, i was home away from home, if I need to have my vehicles serviced again it will be Parks Ford👍🏽 More
by fwtj06
Employees Worked With
June 14, 2025
I went to the dealership for a service recall and also wanted to fix my left side door handle, which was a paid service. The service advisor checked me in and asked if I needed a ride home. I said no init wanted to fix my left side door handle, which was a paid service. The service advisor checked me in and asked if I needed a ride home. I said no initially, as my wife would pick me up. I later approved the $520 quote over the phone, but when my wife became unavailable, I called back to ask for a ride. She respectfully declined, saying they were open until 6 PM and I could come before then. I felt disappointed—spending nearly $500, yet no help with a ride, while other dealers offer that even for an oil change. I ended up taking an Uber. When I arrived, she charged me the full amount before explaining that the labor would be billed separately on Monday (it was Friday). I told her it was over my budget and asked for a refund. She couldn’t process it that day, but I received it on Tuesday. Overall, the miscommunication and lack of customer care left a bad impression. As long as I’m in Gainesville, I won’t consider buying another Ford ,because I wouldn’t want to return there for service. More
by Aashiqulislamr
Employees Worked With
June 14, 2025
Courteous welcome when I stopped to make my appointment. I arrived 30 minutes ahead of time, however Devon immediately took my truck back to service. My truck was repaired (cameras out of alignment) and ba I arrived 30 minutes ahead of time, however Devon immediately took my truck back to service. My truck was repaired (cameras out of alignment) and back to me in two days. You have gained my future business. More
by don_dennis
Employees Worked With
Devon in service
June 14, 2025
Good service. . Service Manager was courteous and seemed to understand my concern. It was my second time at Service within 2.5 weeks. . Service Manager was courteous and seemed to understand my concern. It was my second time at Service within 2.5 weeks. More
by wenona722
June 14, 2025
I had a great interaction with the agent who took care of me and the service for my car. He was nice and very customer friendly. me and the service for my car. He was nice and very customer friendly. More
by karamdiaby1
Employees Worked With
June 13, 2025
Outstanding service The staff is very knowledgeable and very good customer skills. I would recommend this dealership to anyone looking to purchase a vehicle. very good customer skills. I would recommend this dealership to anyone looking to purchase a vehicle. More
by reay_sharon
Employees Worked With
Edwin
June 12, 2025
List items as red for immediate repair then discover many were unnecessary. No longer trustworthy were unnecessary. No longer trustworthy More
by miamiohio1000
June 12, 2025
Bill has taken care of my vehicles for many years. He is why I buy a Ford (though not from Parks!).. He is why I buy a Ford (though not from Parks!).. More
by JBG1942
Employees Worked With
