Parks Ford Lincoln of Gainesville - Service Center

We put the car in for ac service. We were told nothing was wrong and we’d just have to deal with it. In short, told it to another dealership today and was told it was extremely low on We were told nothing was wrong and we’d just have to deal with it. In short, told it to another dealership today and was told it was extremely low on Freon. They added 22 ounces if Freon. And added dye. We are now riding in comfort. Beyond disappointed with Park Ford. We almost traded the car in based on the info given to us by Park Ford More

This is THE PLACE to bring your Hyundai. Luciano is the best! No one else could even come close. Luciano is the best! No one else could even come close. More

If loyalty had a name, it would be Michelle Cameron. .. and now, Edwin Louis. Let me set the scene: I’ve been bringing my car to this dealership for one reason—Michelle Cameron. From day one, she wasn .. and now, Edwin Louis. Let me set the scene: I’ve been bringing my car to this dealership for one reason—Michelle Cameron. From day one, she wasn’t just a service advisor, she was the standard. She listened. She advocated. She made sure I never left that service bay feeling anything less than VIP. When I found out she was promoted, I seriously considered breaking up with this dealership and taking my business to Firestone. That’s how influential she was. But then came Edwin. And whew—what a save. Edwin stepped in with warmth, smarts, and a sense of care that immediately put me at ease. Not only did he keep me informed every step of the way, but he also offered tips I’d never heard before—and I’ve been driving for a minute. His energy? Infectious. His personality? Delightfully sharp. His service? Consistently five-star, every time. Even when the head service manager didn’t quite hit the mark in the charisma department (just keeping it real), Edwin more than made up for it. He’s the reason I’m still here—getting my car serviced, staying loyal to this location, and recommending it to anyone who’ll listen. If you ever need your car serviced, do yourself a favor and ask for Edwin. Or just look for the guy with the big smile who treats every customer like they matter—because to him, we do. Michelle may have passed the torch, but Edwin’s carrying it with pride—and lighting up the whole service experience while he’s at it. This dealership is lucky to have him. And honestly, so am I. In closing, Edwin makes car service feel like concierge care—professional, warm, and always above expectations! Dr. Fullwood More

Attention to detail was excellent, but they took too long to get the job done. They should have immediately completed everything that could have been done to make the car safely drivable, then returned the c to get the job done. They should have immediately completed everything that could have been done to make the car safely drivable, then returned the car to the customer while they waited for the parts that had to be ordered. More

Alex was amazing. He took great care of me and make sure I was well taken care of. He took great care of me and make sure I was well taken care of. More

They were friendly and competent and helpful, and listen to my concerns. A good experience to my concerns. A good experience More

I had a very unfortunate recall situation happen and Alex was so incredibly kind and helpful, even when I was quite upset and frustrated. Excellent service and absolutely went above and beyond for me. was so incredibly kind and helpful, even when I was quite upset and frustrated. Excellent service and absolutely went above and beyond for me. More

The service technician seemed very confused about which services were performed. Needs to he better trained on how to deal with customers. services were performed. Needs to he better trained on how to deal with customers. More

My service advisor Ari was excellent . good man and explained all repairs patiently to us good man and explained all repairs patiently to us More