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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
881 Reviews

881 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 23, 2025

Bil Stoufer is the reason I have my vehicle serviced at Parks. He’s a great service advisor. More

by HBEC6930915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

They were friendly and helpful. They also Handled everything very professionally and my service was completed with great detail. More

by joannelizabeth817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikia
May 23, 2025

Always excellent service when we are there. Bill is wonderful. Appreciate him. Would recommend Parks service to others. More

by DAGATORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Service was completed to my satisfaction. Pickup service was not optimal. Staff are very polite. Mike is great More

by timothyakkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I have only visited a few times including my wife's purchase of her bronco sport. The dealership is always clean and the staff are always ready to help with anything from service to sales. More

by DLCHAVIS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christain Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Bill has looked after me well for the past five years I like him and I trust him and to be honest if it wasn't for Bill I would probably go elsewhere. More

by Ivan Yates
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
May 20, 2025

Everyone was of great help, no pressure I will recommend your dealership to friends And family More

by kgriebgainesville
Recommend Dealer
Yes
Employees Worked With
Vincent
May 20, 2025

Service rep was extremely helpful and my problem was diagnosed promptly. I was on my way much sooner than expected. More

by jimboman50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear your issue was diagnosed quickly and that your service rep took great care of you. We appreciate your business and look forward to your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 20, 2025

3100$ in repairs and a week later they want $5600. Thats not counting the regular services I had done from the moment I bought the car. They are liars and the snakes that dealership’s reputation have More

by JUSTGRACIE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
May 20, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I’d like to better understand what happened with your repair and the charges you mentioned. Please reach out to me directly—I’d appreciate the chance to review everything with you and see how we can help. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 20, 2025

Excellent service at the maintenance department and the Hyundai dealership—fast, friendly, and highly professional experience overall. More

by esallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Saint Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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