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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
916 Reviews
Call Service Center (352) 565-9023

916 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 08, 2025

Devon, our service advisor was efficient, pleasant and timely. Everything went smoothly, including the pickup/leaving a loaner and the reverse when service was done More

by rojo78
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! It’s great to hear that Devon provided efficient, pleasant, and timely service. We’re glad everything went smoothly, from the loaner process to the final pickup. We appreciate your business and look forward to seeing you for your next service visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

I purchased two Broncos, from Parks Ford Gainesville. Mike Archer, was my salesman. Mike was very professional and knowledgeable. George Plourde, in finance made the process very easy. Always a great exp More

by lcskincare28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Wow! Two Broncos—what an exciting purchase! We truly appreciate your loyalty and are so glad to hear that Mike Archer and George Plourde made the process smooth and enjoyable for you. It’s fantastic to know that your experience, whether in sales or service, has been a great one. We’re grateful for your support and look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Levin is always very kind yet professional. I was not happy that they sent 2 people that never drove a manual car before. I can’t imagine just trying to drive it. I did witness the man, More

by SCARLETT4565
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. I’m glad Levin was able to assist you, and we truly value your business. We look forward to seeing you for your next service visit! If there’s anything else we can do for you in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 08, 2025

I received great customer service during my appointment. Fraser was professional and knowledgeable with everything. More

by SHAUN.HUNTER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser Audrey
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re happy to hear that you received great customer service during your appointment. Fraser is a valuable part of our team, and we’re glad he provided you with a professional and knowledgeable experience. We appreciate your business and look forward to seeing you at your next service visit! Michael Muldoon Service Manager 864-918-7012

March 07, 2025

I have always used Bill as my service advisor. Parks is very fortunate to have him. More

by kfbirkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your loyalty and for recognizing Bill’s outstanding service! We couldn’t agree more — Bill is a valuable part of our team, and we’re lucky to have him. It’s wonderful to hear that he continues to take great care of you. If you ever need anything, please don’t hesitate to reach out — we’re always here to help. Michael Muldoon Service Manager 864-918-7012

March 07, 2025

The staff was very friendly and made my husband and I feel important. Fraser was in touch with us during our wait. He showed us where snacks drinks and restroom was. The lady at front helped us find Fra More

by mary_severn2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Tompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fraser
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for sharing your wonderful experience with our team! We’re thrilled to hear that Fraser, Cameron, and the rest of our staff made you and your husband feel welcome and well cared for during your visit. Providing exceptional service and hospitality is always our goal, and it’s great to know you’re happy with both the repairs and the overall experience. We look forward to seeing you again when your part arrives — it will be our pleasure to assist you. If you ever need anything in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 06, 2025

Parks personnel has always been friendly and by in large effecient. I always enjoy their wonderful staff. More

by annette.walker1736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to complete your review. On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are delighted to hear you had a wonderful experience. Look forward to seeing you at your next service visit! All the best Gerald Acevedo Service Manager

March 06, 2025

thanks always to Bill Stoufer for getting my car completed on task. Bill is a great advisor , I will probably continue to by Fords because of Bill and Parks Ford. More

by SCHBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for recognizing Bill's hard work and dedication! We’re lucky to have him on our team, and it’s wonderful to hear that his service continues to make such a positive impact on your experience with us. Your loyalty to Parks Ford means a great deal, and we look forward to serving you — and keeping you in a Ford — for many years to come. If you ever need anything, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 05, 2025

Excellent professional service evrytime I have my car serviced. The service agent Devon was great. More

by ericc39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have an excellent experience with us. Devon will be so happy to know his great service made a positive impression. We appreciate your trust in us and look forward to keeping your vehicle running smoothly for many miles to come!

March 05, 2025

This was my first mileage based service visit. It was easy to schedule online with my favorite service manager Fraser. My 20,000 miles service was quick and I was on my way to work in an hour. More

by nayj90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
Report | Print
Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re so glad to hear that your first mileage-based service went smoothly and that Fraser was able to take great care of you. It’s always our goal to make service visits quick and convenient, so you can get back to your day with confidence. We appreciate your trust and look forward to seeing you again at your next visit!

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