Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
926 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
927 Reviews of Parks Ford Lincoln of Gainesville - Service Center
Sort by
May 20, 2025
Excellent service at the maintenance department and the Hyundai dealership—fast, friendly, and highly professional experience overall. Hyundai dealership—fast, friendly, and highly professional experience overall. More
by esallee
Verified Customer
May 19, 2025
I've always received excellent service from Parks in Gainesville. I used their new mobile service option recently and it was outstanding! The manager, Nakia, and the technician, Zach, we're excellent Gainesville. I used their new mobile service option recently and it was outstanding! The manager, Nakia, and the technician, Zach, we're excellent to work with, did a great job, and for a very reasonable price. Highly recommend! More
by kenmarx23
Employees Worked With
Nakia and Zach
May 19, 2025
Bill has always given us value advice for the maintence of our MKS. He has cosnsistently gave us clear and accurate suggestion for the care of our vehcles. He is very knowledgeable and comunicates clearly of our MKS. He has cosnsistently gave us clear and accurate suggestion for the care of our vehcles. He is very knowledgeable and comunicates clearly about the care of our vehicles. He is honest, reliable and professional. We always ask for him to give us excellent service. We have known him to give us excellent customer service for the last twenty - five (25) years. He is what makes Parks Ford and Lincoln the best service provider. More
by Lmandese14
May 18, 2025
Communication was lacking. The service representative didn’t understand what was needed and didn’t listen. Original estimate was insane and included services that were recently The service representative didn’t understand what was needed and didn’t listen. Original estimate was insane and included services that were recently done. No one contacted me when my car was ready although they stated they called. They left no message and no missed calls on my phone. I paid in advance and had to wait 40 mins to pick up my car. It wasn’t even vacuumed out after they had it for over 20 days for a wire repair. Honestly had this not been an insurance covered repair I would have gone elsewhere More
by Amanda Carlisle
Employees Worked With
May 17, 2025
Was told the coupon for $40 off service over $400 (my bill was $975) on my Focus would automatically be applied. Got the bill - IT WASN'T! And Levin refused to honor it! I will NEVER be using FORD for AN bill was $975) on my Focus would automatically be applied. Got the bill - IT WASN'T! And Levin refused to honor it! I will NEVER be using FORD for ANYTHING again! More
by driver4953
May 17, 2025
Great customer service. Clean bathroom. Attentive associates. Prompt. Courteous. I was and out in am hour. Clean bathroom. Attentive associates. Prompt. Courteous. I was and out in am hour. More
by gatorpike
Employees Worked With
May 16, 2025
Great work, nice employees; however video was sent after I left about things I should work on and I wish we discussed this together instead of being told my car was perfect and was sent home. I left about things I should work on and I wish we discussed this together instead of being told my car was perfect and was sent home. More
by jake
Employees Worked With
May 16, 2025
great Mobile service I do not write long comments take this or leave out comments this or leave out comments More
by nicholsonpc
Employees Worked With
May 15, 2025
Bill, my tech was great! He kept me informed on the progress of my repair and the ordered part that we had to wait for. Park Ford’s repair was completed earlier than expected He kept me informed on the progress of my repair and the ordered part that we had to wait for. Park Ford’s repair was completed earlier than expected which was a plus. But I only gave the dealership 4 stars as their invoicing is confusing and we never got a written estimate on the order/repair to begin with. So next time I know to ask for it and not expect it to be in the paperwork. More
by iamarowdygator
Employees Worked With
