Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
917 Reviews of Parks Ford Lincoln of Gainesville - Service Center
Was sold a used car with four rotting tires (their words, not mine) vehicle was "inspected" before being sold to me but also had a hole in one of the tires? I can't wait to find out what else is seriously wr not mine) vehicle was "inspected" before being sold to me but also had a hole in one of the tires? I can't wait to find out what else is seriously wrong with it. I have some peace of mind knowing I don't have to go back anymore (warranty is at a different dealership). One of the other tires that didn't have the hole in it blew out on the highway a few weeks later and I was quoted for two tires for of course much more than what I could get anywhere else around town. So after being sold very bad tires I was asked to pay for it. Honestly, it's so silly at this point that I have to just laugh and move on lol. Everyone at the dealership is of course super nice but obviously it's just this fake song and dance they have to do as employees~ Everyone knows that the corporation is just after money is never going to care about doing right by the customer. A strange experience indeed... More
Cool just need more communication with customers and the breakdown of what's really wrong with their vehicle the breakdown of what's really wrong with their vehicle More
What I really like about Bill, he will explain, in words I understand, the maintenance issue. He is always.plesant. I feel like I am a person and not just another customer. I understand, the maintenance issue. He is always.plesant. I feel like I am a person and not just another customer. More
Good service, great communication, got my truck running and looking like new, and I never have to look under the hood. and looking like new, and I never have to look under the hood. More
Fast and efficient every time I need any work done on my car. Great customer service. It also helps to have an appointment set up ahead of time. Not only is David very nice but also Levin. Highly recommend car. Great customer service. It also helps to have an appointment set up ahead of time. Not only is David very nice but also Levin. Highly recommend either one for help. More
If your vehicle is brand new they are fine. If is is a few years old under a Ford guarantee - FORGET IT. I paid top dollar for warranty Parks gaslighted me for over a year until the turbo final If is is a few years old under a Ford guarantee - FORGET IT. I paid top dollar for warranty Parks gaslighted me for over a year until the turbo finally died and making the vehicle undrivable. Fortunately I was near another Ford dealer - far away from Gainesville. Though that dealer had the records - they did say it should have been addressed long before, if not immediately. Do not trust Park Ford. The warranty isn't worth the money, esp if they don’t honor it. More
It took 3 hours for an oil change which we did not expect to take that long and to patch a tire and then learned they had done a recall. On the way home the speedometer read primarily in KM/H. expect to take that long and to patch a tire and then learned they had done a recall. On the way home the speedometer read primarily in KM/H. We called from the car, and Donna nicely tried to explain to use Settings, but I didn't find the right menu and Bill said to wait til we got home, which didn't work until the next morning that I found the Settings on the steering wheel for Display and was able to reset it to MPH More