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Parkside Kia
Knoxville, TN
1,366 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,366 reviews
January 13, 2018
First time KIA buyer Came in not really thinking I would find what I liked and I was pleasantly surprised. I test drove a KIA Soul and really enjoyed the test drive. Steve Came in not really thinking I would find what I liked and I was pleasantly surprised. I test drove a KIA Soul and really enjoyed the test drive. Steve Jacokes was our sales representative and did everything he could to get a deal worked out. There were others involved in the sale and checked on us frequently during the process. It was a busy day and they sold several cars while we were there. Jeff Ford was my initial contact via the internet and he was very prompt in replying to my inquiry and following up. More
by smarti57
Employees Worked With
Steve Jacokes, Jeff Ford
Helpful January 12, 2018
Great experience!! I am very pleased with my purchase of a 2018 Optima S from Parkside Kia. Aaron White was a phenomenal salesman and I never felt pressured or uncomfort I am very pleased with my purchase of a 2018 Optima S from Parkside Kia. Aaron White was a phenomenal salesman and I never felt pressured or uncomfortable during my time at Parkside Kia. More
by foolish469
Employees Worked With
Aaron White
January 03, 2018
Love my 2018 Kia Sorento. Matt Warner is a great salesman, very easy to work with. I highly recommend buying your next car from him!!! I really appreciated the fact that I di Matt Warner is a great salesman, very easy to work with. I highly recommend buying your next car from him!!! I really appreciated the fact that I didn’t feel pressured into making any decision and everyone at Kia did what they could to help me get into a new vehicle that is better suited for my family. More
by vpoland54
Employees Worked With
Matt Warner
December 30, 2017
Wonderful and straight forward Parkside was the absolute best car dealership I have ever been to and I have bought many vehicles. They are the absolute only reason I bought a Kia. Parkside was the absolute best car dealership I have ever been to and I have bought many vehicles. They are the absolute only reason I bought a Kia. More
by Derek599
Employees Worked With
Victoria Parton, Steven Abshire, Gary Beeler, Tony Buendo
December 23, 2017
Love my 2017 KIA Forte I purchased a brand new 2017 Kia Forte and I absolutely love. It. Matt Warner was excellent in helping me out in every way, lifted a big burden off my I purchased a brand new 2017 Kia Forte and I absolutely love. It. Matt Warner was excellent in helping me out in every way, lifted a big burden off my shoulders. I would definitely recommend going to Park side KIA. They will try their best in every way. I give 5 gold stars plus more. Thank you so much Matt. It has been an honor to have such great customer service skills like you presented. Merry Christmas to me. More
by JAngel
Employees Worked With
Matt Warner
December 22, 2017
Excellent and Honest!! Excellent service, honest and sincere communication, confidence in the quality of their products, charismatic salesperson. Kim Green in finance went w Excellent service, honest and sincere communication, confidence in the quality of their products, charismatic salesperson. Kim Green in finance went way far beyond her calling to serve us well in finance. She even contacted us after arranging our first loan to tell us to come back in and sign up for a loan with even a lower interest rate than the first one she was able to arrange for us! Amazing! More
by Gordon Mark Cramolini
Employees Worked With
Kim Green, Matt Warner
December 22, 2017
Excellent Experience Jeff Ford did a very good job in helping me to decide which SUV would best fit my need. We test rove the Sportage and the Sorrento and he even educate Jeff Ford did a very good job in helping me to decide which SUV would best fit my need. We test rove the Sportage and the Sorrento and he even educated me on the Nero. Once I decided on a Sorrento, he did a great job in getting me a very affordable price on a lease that will last until I am ready for a long term vehicle. He listened to my strategy and my want list and didn't try to oversell me. I appreciate the time he took to get me into the right vehicle for my needs. Thanks JEFF. More
by Kevin James Meyer
Employees Worked With
Jeff Ford
December 20, 2017
Kia Sedona I recently purchased a Kia from Parkside with the help of Matt Warner. Matt was very helpful during the entire process. He followed up several times a I recently purchased a Kia from Parkside with the help of Matt Warner. Matt was very helpful during the entire process. He followed up several times after the purchase, to make sure all was going well. He even went out of his way to down load several cd's to a flash drive, so that we could use them in the van. More
by Karen
Employees Worked With
Matt Warner
December 15, 2017
Amazing experience Went in to trade my vehicle in and I am very pleased with my experience. Very friendly, knowledgeable and they will work with you. Matt Warner is who Went in to trade my vehicle in and I am very pleased with my experience. Very friendly, knowledgeable and they will work with you. Matt Warner is who I worked with and I must say he is the best. More
by Sarag1987
Employees Worked With
Matt Warner, Gary Beeler
December 12, 2017
Worked miracles!! Matt Warner, Kimberly Greene, and Greg Darian worked miracles, so that my daughter and I were able to drive off the lot in New cars. They worked hard Matt Warner, Kimberly Greene, and Greg Darian worked miracles, so that my daughter and I were able to drive off the lot in New cars. They worked hard to get the financing we needed, and they succeeded. I promised them that day, I will never go to another dealership, EVER!!! Outstanding customer service, and customer care. I could not have asked for a better team!!! Teresa Brown Christina Smith More
by terbrown1011
Employees Worked With
Kimberly Greene, Greg Darian, Matt Warner
