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Parkside Kia
Knoxville, TN
1,361 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,361 reviews
November 30, 2017
He was a great saleman I would recommend him to anyone very kind a nice person and very helpful enjoy the time spent at the dealership and he was very helpful I would recommend him to anyone very kind a nice person and very helpful enjoy the time spent at the dealership and he was very helpful More
by Lady j 123
Employees Worked With
Tony Buendo
Helpful November 17, 2017
Great Everyone there was very friendly and they all worked very hard to get me in the right car for me. My overall experience was great. Everyone there was very friendly and they all worked very hard to get me in the right car for me. My overall experience was great. More
by Amanda66
Employees Worked With
Matt Warner
November 10, 2017
Steven Abshire We found Steven very easy to work with. He was knowledgeable about the various models of Kia and did not pressure us in any way. We bought a Kia Spo We found Steven very easy to work with. He was knowledgeable about the various models of Kia and did not pressure us in any way. We bought a Kia Sportage and are very pleased with the car. It has many special safety features and handles well. It is a joy to drive. More
by KiaSportageGal
Employees Worked With
Steven Abshire
October 25, 2017
Great Experience! We had a great experience at Parkside Kia! Matt Warner was especially nice and friendly and very helpful! The car was ready for us to view right as we We had a great experience at Parkside Kia! Matt Warner was especially nice and friendly and very helpful! The car was ready for us to view right as we arrived and everything went smoothly and we got a great deal and left super happy! More
by Kgaddis1229
Employees Worked With
Matt Warner
October 19, 2017
Great Dealership Very Good Experience Definitely be sure to visit in considering your purchase KIA is a great car very well made with quality materials and workmanship Very Good Experience Definitely be sure to visit in considering your purchase KIA is a great car very well made with quality materials and workmanship More
by dettens
Employees Worked With
Greg Darian GM, Lynn Hyatt
October 12, 2017
Outstanding Sales Team Matt Warner and the sales team was GREAT to deal with. My experience in buying a new car at this dealership was easy compared to all the other times I Matt Warner and the sales team was GREAT to deal with. My experience in buying a new car at this dealership was easy compared to all the other times I have purchased a new car. No pressure at all from the sales team. Matt and Justin Garza came out with the best price without any additional hidden costs or add on fees. After test driving a vehicle and listening to Matt describe the features and warranty we went and looked/test drove other vehicles at other dealerships but came back to Parkside Kia and made the purchase. Gary Beeler with the finance department explained the best options available and had us in and out quickly. Overall this was a great car buying experience. Thank You. More
by Kingston37
Employees Worked With
Justin Garza, Matt Warner, Gary Beeler
October 01, 2017
Pleasant buying experience for our first KIA!! From our arrival at Parkside KIA to our driving out in our 2018 Sorento, Aaron White made the experience very easy. Aaron was very polite, familiar w From our arrival at Parkside KIA to our driving out in our 2018 Sorento, Aaron White made the experience very easy. Aaron was very polite, familiar with all features of the vehicle, walked us through the dealership introducing to staff. Every person we met was very friendly and made buying a KIA at Parkside an experience worth recommending to my friends and family. Thank you Aaron. More
by Glen
Employees Worked With
Gary Beeler, Aaron White
September 30, 2017
Best dealership I’ve dealt with. If anyone needs a new car Matt Warner at Parkside Kia is the guy to see. Best car salesman I’ve ever dealt with. Will definitely be returning when it’ If anyone needs a new car Matt Warner at Parkside Kia is the guy to see. Best car salesman I’ve ever dealt with. Will definitely be returning when it’s time for a new car again. More
by Firsttimekiaowner2017
Employees Worked With
Matt Warner
September 29, 2017
Easier than I thought possible Matt is awesome in every way. Helpful, available and genuine, he was not at all what I expected from a salesperson. Worked within my budget without be Matt is awesome in every way. Helpful, available and genuine, he was not at all what I expected from a salesperson. Worked within my budget without being pushy. Super lovely individual. This was my first car in my name and he really walked me through everything. I never felt like I was being mislead. Great guy! Gary was a sweetheart really made finance easy and simple. Got a great rate and approval at their dealership at 23. ***THE ONLY DOWNSIDE*** Justin the sales manager, was an absolute sleaze ball. I signed some of the paperwork the day before and was going to come back the next day to pay and finish everything. Offered to let me take the car before paying which I did not feel comfortable with (I don't like driving something that isn't mine). Then tried to scare/guilt me into taking the car by saying it wasn't sold and that someone else could buy it or test drive it. It was the most asinine thing I'd ever heard. Like they would have me sign all this paperwork on a specific vin just to sell it to someone else before I came back. Like you don't have other Kia Souls to sell them? And I get it maybe I wouldn't come back, but I did come back, and the only reason was Matt and Gary who were lovely in every way. Justin, I'm sure you're reading this because customer satisfaction is your job, you need to thank the lord you have a great team under you because if they hadn't been so awesome you would've single handedly sabotaged a sale at a dealership you manage. I don't appreciate being threatened. I don't appreciate being mislead. And I don't appreciate you doing it all with a ingenuine, sacarine grin plastered on your face. I feel like you thought I was young and stupid or maybe just easy to push around, but honestly you just came across as desperate. Some advice? Don't hover and don't micromanage. You have a great team (that deserves better) and you left a sour taste in my mouth. More
by Vetstudent
Employees Worked With
Justin Garza , Matt Warner, Gary Beeler
September 27, 2017
New purchase Aaron was very friendly. And a joy to work with we feel he went out of his way to help us in every aspect of the process of the purchase of our 2017 k Aaron was very friendly. And a joy to work with we feel he went out of his way to help us in every aspect of the process of the purchase of our 2017 kia Sedona. Thks Aaron for being so upbeat. We both would highly recommend Aaron white and Dave Sutton at Parkside kia. For your next automotive purchase. More
by Tim welch
Employees Worked With
Dave sutton, Gary Beeler, Aaron White
