Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkside Kia
Knoxville, TN
1,366 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,366 reviews
October 12, 2017
Outstanding Sales Team Matt Warner and the sales team was GREAT to deal with. My experience in buying a new car at this dealership was easy compared to all the other times I Matt Warner and the sales team was GREAT to deal with. My experience in buying a new car at this dealership was easy compared to all the other times I have purchased a new car. No pressure at all from the sales team. Matt and Justin Garza came out with the best price without any additional hidden costs or add on fees. After test driving a vehicle and listening to Matt describe the features and warranty we went and looked/test drove other vehicles at other dealerships but came back to Parkside Kia and made the purchase. Gary Beeler with the finance department explained the best options available and had us in and out quickly. Overall this was a great car buying experience. Thank You. More
by Kingston37
Employees Worked With
Justin Garza, Matt Warner, Gary Beeler
Helpful October 01, 2017
Pleasant buying experience for our first KIA!! From our arrival at Parkside KIA to our driving out in our 2018 Sorento, Aaron White made the experience very easy. Aaron was very polite, familiar w From our arrival at Parkside KIA to our driving out in our 2018 Sorento, Aaron White made the experience very easy. Aaron was very polite, familiar with all features of the vehicle, walked us through the dealership introducing to staff. Every person we met was very friendly and made buying a KIA at Parkside an experience worth recommending to my friends and family. Thank you Aaron. More
by Glen
Employees Worked With
Gary Beeler, Aaron White
September 30, 2017
Best dealership I’ve dealt with. If anyone needs a new car Matt Warner at Parkside Kia is the guy to see. Best car salesman I’ve ever dealt with. Will definitely be returning when it’ If anyone needs a new car Matt Warner at Parkside Kia is the guy to see. Best car salesman I’ve ever dealt with. Will definitely be returning when it’s time for a new car again. More
by Firsttimekiaowner2017
Employees Worked With
Matt Warner
September 29, 2017
Easier than I thought possible Matt is awesome in every way. Helpful, available and genuine, he was not at all what I expected from a salesperson. Worked within my budget without be Matt is awesome in every way. Helpful, available and genuine, he was not at all what I expected from a salesperson. Worked within my budget without being pushy. Super lovely individual. This was my first car in my name and he really walked me through everything. I never felt like I was being mislead. Great guy! Gary was a sweetheart really made finance easy and simple. Got a great rate and approval at their dealership at 23. ***THE ONLY DOWNSIDE*** Justin the sales manager, was an absolute sleaze ball. I signed some of the paperwork the day before and was going to come back the next day to pay and finish everything. Offered to let me take the car before paying which I did not feel comfortable with (I don't like driving something that isn't mine). Then tried to scare/guilt me into taking the car by saying it wasn't sold and that someone else could buy it or test drive it. It was the most asinine thing I'd ever heard. Like they would have me sign all this paperwork on a specific vin just to sell it to someone else before I came back. Like you don't have other Kia Souls to sell them? And I get it maybe I wouldn't come back, but I did come back, and the only reason was Matt and Gary who were lovely in every way. Justin, I'm sure you're reading this because customer satisfaction is your job, you need to thank the lord you have a great team under you because if they hadn't been so awesome you would've single handedly sabotaged a sale at a dealership you manage. I don't appreciate being threatened. I don't appreciate being mislead. And I don't appreciate you doing it all with a ingenuine, sacarine grin plastered on your face. I feel like you thought I was young and stupid or maybe just easy to push around, but honestly you just came across as desperate. Some advice? Don't hover and don't micromanage. You have a great team (that deserves better) and you left a sour taste in my mouth. More
by Vetstudent
Employees Worked With
Justin Garza , Matt Warner, Gary Beeler
September 27, 2017
New purchase Aaron was very friendly. And a joy to work with we feel he went out of his way to help us in every aspect of the process of the purchase of our 2017 k Aaron was very friendly. And a joy to work with we feel he went out of his way to help us in every aspect of the process of the purchase of our 2017 kia Sedona. Thks Aaron for being so upbeat. We both would highly recommend Aaron white and Dave Sutton at Parkside kia. For your next automotive purchase. More
by Tim welch
Employees Worked With
Dave sutton, Gary Beeler, Aaron White
September 15, 2017
Great experience Matt Warner helped my husband and I get exactly what we want and needed for our growing family! He listened to our wants and fulfilled them beyond our Matt Warner helped my husband and I get exactly what we want and needed for our growing family! He listened to our wants and fulfilled them beyond our expectations! Everyone from Our salesman Matt to the sales manager Justin to Mike in finance all made our experience easy, quick, and very amazing! More
by JaylaHouser
Employees Worked With
Justin (Sales manager) Mike Wilson-Finance , Matt Warner
September 13, 2017
Traveling to Florida from Detroit While traveling to Florida from detroit we spent the night in Knoxville. The next morning we noticed the tire pressure was not right so we looked for While traveling to Florida from detroit we spent the night in Knoxville. The next morning we noticed the tire pressure was not right so we looked for a Kia dealer in the are and found Parkside. We got there early in the morning and was told they would work us in to help us out on our way to Florida so we could prepare for the hurricane that was coming. David was very calming and told us not to worry at all. He is a very calming person to talk and interact with ( the best) Our car taken and the tire was fix and was washed and returned to us and without charge. This is the best dealership that I have seen or dealt with. Just want to say thank you for the understanding and helpfulness . Again your dealership is the best. David is great with a great personality More
by Nolan Sassard
Employees Worked With
David
September 12, 2017
Friendly and prompt attention. Sales rep Lynn Hyatt did a great job in expediting the purchase of our vehicle. He answered all questions and took care of all our concerns. I re Sales rep Lynn Hyatt did a great job in expediting the purchase of our vehicle. He answered all questions and took care of all our concerns. I recommend this dealership for their expedient and courteous customer attention. More
by Lincoln lover.
Employees Worked With
Victoria Parton, Gary Beeler, Lynn Hyatt
September 12, 2017
Out standing wonderful Could not be easier I recently a Kia mini van from Matt Warner at Parkside Kia. This is the 2nd vehicle I have purchased from him. I called him up on the phone and talk I recently a Kia mini van from Matt Warner at Parkside Kia. This is the 2nd vehicle I have purchased from him. I called him up on the phone and talk to him for a minute.Told him what I wanted.Matt Warner found what I was looking for with a great price and then drove the Van 3 hours out of his way to deliver it to me. Never was there any sort of a hassle or high pressure sales.Just an outstanding experience. I highly recommend you asking for Matt Warner when you go to Parkside hkia. Like I said this my 2nd vehicle I've bought from him and Matt Warner is an outstanding person to buy a car from.Makes the car buying process a pleasure.Thank you again Matt Warner. More
by Matt123987
Employees Worked With
Matt Warner
September 10, 2017
Excellent experience! Work with me despite less than perfect credit. Worked hard to obtain the best possible deal. I would recommend Parkside Kia to friends and family. Work with me despite less than perfect credit. Worked hard to obtain the best possible deal. I would recommend Parkside Kia to friends and family. More
by Troy
Employees Worked With
Matt Warner
