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Parkside Kia
Knoxville, TN
1,366 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,366 reviews
August 27, 2019
Car purchase We test drove a car we had looked at, then purchased it with the help of Phil Priester, who explained things well, and was very courteous. He offere We test drove a car we had looked at, then purchased it with the help of Phil Priester, who explained things well, and was very courteous. He offered his help with any future questions and things were done in a timely manner. More
by cruiser, susan1
Employees Worked With
Phil Priester
Helpful August 27, 2019
Cool oil change Have a very nice wait while my oil was being changed. No problems at all. Very nice people. The waiting area was nice and coffers, water and snakes wh Have a very nice wait while my oil was being changed. No problems at all. Very nice people. The waiting area was nice and coffers, water and snakes while I waited. More
by arbatn
Employees Worked With
Tracie Russell
August 27, 2019
Great Service! Everyone is very helpful and respectful. I was kept informed as to the status of my car. The facility is clean and comfortable. The options for refres Everyone is very helpful and respectful. I was kept informed as to the status of my car. The facility is clean and comfortable. The options for refreshments is a plus! More
by rrice01
Employees Worked With
Jim Richards
August 25, 2019
Friendly folks Everyone was friendly and seemed concerned for my comfort during the process. They worked really hard to get me a good deal. This is the second car Everyone was friendly and seemed concerned for my comfort during the process. They worked really hard to get me a good deal. This is the second car I have purchased here and I sort of consider them my dealersip. More
by tbrown2006
Employees Worked With
Mike Wilson, Jeff Ford, Brian Quach, Steven Abshire
August 25, 2019
THEY MAKE YOU VERY COMFORTABLE WHILE YOU WAIT. THEY DID A WONDERFUL JOB !!! FROM THE MOMENT I DROVE UP UNTIL THE MOMENT I DEPARTED, EVERYTHING WAS TAKEN CARE OF AND EXPLAINED TO ME. THEY DID A WONDERFUL JOB !!! FROM THE MOMENT I DROVE UP UNTIL THE MOMENT I DEPARTED, EVERYTHING WAS TAKEN CARE OF AND EXPLAINED TO ME. More
by SHELBY
Employees Worked With
August 23, 2019
Quick and Thorough The Kia Family are very motivated, they will try their hardest to help you find, procure, and purchase your new vehicle. I would like to do a special The Kia Family are very motivated, they will try their hardest to help you find, procure, and purchase your new vehicle. I would like to do a special thanks to Steven Abshire, who made my purchase very quick and easy, Mike who explained all of benefits very clearly and who fought to get me a good monthly rate. Also, I would like to mention that everyone inside was super helpful and polite. From the front desk to the people I didn’t even realize were there lol. Now, I’m a proud owner of a new 2020 Kia Sportage More
by Fredii
Employees Worked With
Javier, Mike, and Brandon, Carlos Martinez, Steven Abshire
August 23, 2019
Friendly, reliable, and efficient service My experience on a service visit at Parkside Kia was very positive. From the initial greeting to the explanation of what was being done to the final b My experience on a service visit at Parkside Kia was very positive. From the initial greeting to the explanation of what was being done to the final billing and walk to the car when finished, everyone was thorough and professional.Thank you advisor Jim Richards for an attentive and pleasant experience ! More
by breimer
Employees Worked With
Jim Richards
August 23, 2019
It was wonderful. Just a great experience. Everyone was really friendly. This dealership made you feel really comfortable on buying a car. Help me find the right car an Just a great experience. Everyone was really friendly. This dealership made you feel really comfortable on buying a car. Help me find the right car and the price I wanted to paid. More
by Vickie456
Employees Worked With
Justin Garza, Hunter Ford
August 22, 2019
Awesome Experience! My partner and I this week were looking for a replacement vehicle.After visiting other dealership and not finding what we wanted we decided to stop a My partner and I this week were looking for a replacement vehicle.After visiting other dealership and not finding what we wanted we decided to stop at Kia Parkside. We were greeted immediately by Brandon Jordan. He pleasantly greeted us and we exchanged information as to what we were looking for and our price range. He was very professionally and knowledgeable. He explained he was a new sales person and if he wasn't sure he asked his manager. He worked with us several hours,no pressure very relaxed interaction. Between him and his manager Javier Rodriguez we were given service 100 percent plus. This was one of our most pleasant and at eaze experience we have had in purchasing a new vehicle. Brandon was very thorough as he walked us thru the process of this purchase.Also Brandon took the time to explain features of the vehicle we purchased and before we left went over several more details. Thank you Brandon for your professionalism and making this this purchase a pleasant experience. We will enjoy our new Sorento and glad to be a part of the Kia family. Glenn n Jim More
by Sweetwaterguys
Employees Worked With
Brandon Jordan
August 22, 2019
Very good customer service I would recommend this dealership to friends and family. No pressure to buy. Sales staff - Demeek and Justin found the vehicle I wanted and it was d I would recommend this dealership to friends and family. No pressure to buy. Sales staff - Demeek and Justin found the vehicle I wanted and it was delivered to my home. More
by Gin
Employees Worked With
Dameek Reed - 5 star rating. , Justin Garza
