Pat Lobb Toyota of McKinney

Very helpful and friendly. George provided great customer service, was knowledgeable and responded to all of our questions! George provided great customer service, was knowledgeable and responded to all of our questions! More

The dealership is VERY HONEST & open with all the issues and try every possible way to fix the issue with lowest cost to the customer. and try every possible way to fix the issue with lowest cost to the customer. More

Great Salesman Carlos, his manager not cool almost lost the sale. Forced a $1400. LoJack contract on me without a option out, was told I had no choice, this is WRONG, they should just call it what it is, D the sale. Forced a $1400. LoJack contract on me without a option out, was told I had no choice, this is WRONG, they should just call it what it is, Dealership Tax. Will tell others to beware of shifty deals at Pat Lobb and I will not return. More

Johnny was very nice to work with. He was honest during sale. And during the waiting period to take delivery kept me informed on every step. After-sale, when I called for follow-up He was honest during sale. And during the waiting period to take delivery kept me informed on every step. After-sale, when I called for follow-up questions, he took ownership to resolve what we had. Overall nice and straightforward experience. More

My wife and I had a great time buying our first car together. We were assisted by Carlos Carroll. He made everything extremely easy, was amenable, and was happy to help us with any detail we discussed. together. We were assisted by Carlos Carroll. He made everything extremely easy, was amenable, and was happy to help us with any detail we discussed. He answered all of our questions quickly and easily and seemed to know exactly what he was talking about. If the rest of the team at Pat Lobb Toyota is as good as Carlos (it seemed like they were), then they have an excellent team! More

We have purchase two vehicles over the years from this dealer, and preferred the low pressure sales experience. Duane was very responsive to our internet inquires regarding availability and transparent p dealer, and preferred the low pressure sales experience. Duane was very responsive to our internet inquires regarding availability and transparent pricing of our vehicle. This made the visit to the dealer fast and easy! More

My service advisor was Alex and he was professional and informative about my truck needs informative about my truck needs More

Friendly people. Service department is so helpful, especially Robert. I don't feel like they are trying to pad my bill or find things to fix. Fast service Service department is so helpful, especially Robert. I don't feel like they are trying to pad my bill or find things to fix. Fast service More

Wonderful customer service and good prices. Hasan was very helpful in finding my new vehicle. Hasan was very helpful in finding my new vehicle. More

This location is very nice. They have a drink machine and coffee available if you have to wait. However, our salesman, Hasan, was very blunt and rude with his delivery of inform They have a drink machine and coffee available if you have to wait. However, our salesman, Hasan, was very blunt and rude with his delivery of information. We did end up trading in our vehicle for a new one, but at the end while we were moving everything from the old car to the new Hasan asked if I could write a review to help him out. I said that I would. He gave me the website and said that it could be "a little tricky" so he insisted that he stand next to me while I wrote my review, but that we wouldn't do it for me. Then when prompted to rate the dealership, he tapped 5 stars, and told me to click next. When brought to this part, writing my review, I told him I could handle it from here and if anything was 'too tricky I could figure it out. But again he insisted that I do it right away because it would "really help him out". So, I wrote a quick review and went on. Then he grabbed my phone, and gave himself a 5 star review, completely ignoring the options to rate the manager and the really awesome guy that we had in the financial department, John. after he gave everything a 5 star review and got to the submit button, he handed my phone back and asked me to submit the review and stood there until I verified it via the email sent to me. I'm not sure if this is a common practice at this location but it ended up putting a really bad taste in my mouth. If I need to recommend a dealership, I most likely will not be recommending this location, just so that I don't possibly subject my friends or family to Hasan. More