Pat Lobb Toyota of McKinney

100 excellent jab great attendant very respectable very professional with the service they took care of my truck professional with the service they took care of my truck More

We were there at the end of April for a new car. Michael greeted us at the entrance and from there on, everything went downhill with him in particular and dealership in general. We were looking for Michael greeted us at the entrance and from there on, everything went downhill with him in particular and dealership in general. We were looking for a new Camry and he had one car that was already sold. He took us in saying he was going to give us more info about incoming cars. But inside, even though we mentioned we would pay cash, he kept asking what our budget was, our credit score etc and seemed very annoyed for no reason. He said we were very difficult to deal with and when we asked him what he meant by that, he just started addressing us as you guys, your community etc based on our ethnicity. We were so stunned by the way he spoke to us that we stopped him and decided to speak to his manager, who also was not really helpful. So we just left. All he had to do was just not say anything at all and we would have had a deal right there. Their general manager called later but honestly they didn’t seem apologetic. They just wanted to sell us the car. We declined to go back and would never step into this dealership ever again. We felt humiliated by the whole experience More

Awesome time working with Duane! Very knowledgeable and easy/quick process! I am happy with my GR86, and ready for the track! Very knowledgeable and easy/quick process! I am happy with my GR86, and ready for the track! More

Hudson was a fantastic salesman to deal with. He understands cars, isn’t pushy, very respectful and had everything ready for me right away. I wasn’t coerced into anything I didn’t want and was do He understands cars, isn’t pushy, very respectful and had everything ready for me right away. I wasn’t coerced into anything I didn’t want and was done with the entire process in less than an hour. I couldn’t recommend him enough!! The Pat Lobb Toyota or McKinney dealership was also very easy and had excellent customer service through the entire process. Please give them a shot and reach out to Hudson for anything you need! More

I love working with Agrin Neani in Service. He’s honest, professional and gets me in and out of service as quickly as possible. Couldn’t ask for a better overall experience. He’s honest, professional and gets me in and out of service as quickly as possible. Couldn’t ask for a better overall experience. More

Nice people they were easy to work with and tried hard to get things right. get things right. More

JD Fulkerson has been very helpful and patient as I work through my "requirements" seeking my next vehicle. He's knowledgeable and listens to customers, isn't pushy, and is respectful. He's committed to hel through my "requirements" seeking my next vehicle. He's knowledgeable and listens to customers, isn't pushy, and is respectful. He's committed to helping me find the right vehicle, and is always available to answer questions. He's professional and committed to providing excellent customer service. I hope we can find "the one" soon! Everyone at the dealership was friendly, the showroom was very clean and bright. More

Hudson provided patience while we entertained options due to sudden hail damage, requiring an immediate & unplanned need. I had a few particular accessories that were non-negotiable and we explored several o to sudden hail damage, requiring an immediate & unplanned need. I had a few particular accessories that were non-negotiable and we explored several options (used and new). I opted for a new 2026 that was coming on arrival as he was able to hold it once delivered and within a few days. Outside of the test drive time and decision making, he made the "buy process" seamless, time appropriate, and very easy. Would recommend him 10/10. More

We had a very good experience working with Ricky and the staff at Pat Lobb Toyota! Ricky was very thorough and answered all of our questions with clear and concise responses. He made the experience very ple staff at Pat Lobb Toyota! Ricky was very thorough and answered all of our questions with clear and concise responses. He made the experience very pleasant even when we had our three young kids in tow with us and was very understanding. Ricky went above and beyond to accommodate us and was one of the most pleasant vehicle buying experiences we have ever had, even with the chaos of having our three young kids with us. Everyone at the dealership that we interacted with was very polite and we felt like we were in good hands. We will definitely be back for future business! Highly recommend Pat Lobb for your next purchase! More

Service department was great and took care of my truck. All staff that spoke with was very professional All staff that spoke with was very professional More