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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,476 Reviews
Call Service Center (214) 544-8696

1,476 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 21, 2023

Josh in service is outstanding. Dropped car off, had lunch, and car ready on time! More

by Rtholland3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 21, 2023

Amazing Customer Service and Excellent service advisors, esp Cannon Campbell. He treat every customer with honesty and transparency. More

by Aru
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Cannon and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 20, 2023

If there were ten stars I would have chosen that option. Everyone at this dealer ship is customer focused. My service writer, Robert McMillan delivers outstanding customer service 24/7, 365. He is a cust More

by Dominator1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Robert and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

Jun 21, 2023 -

Dominator1 responded

Thank you for sharing my thoughts with your staff especially Robert. I thoroughly enjoy my visits to your dealership. All my best to everyone and continued success. You have developed the formula for it. Dom Cannatelli

June 17, 2023

Always a very pleasant and professional experience. I will definitely return for future schedule maintenance and vehiclepurchases. More

by nakithalydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 16, 2023

Robert McMillan helped me get my car serviced. I always appreciate the service department helping me out. More

by rita_roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Robert delivered such a great experience! Arik Florczak Service Director

June 15, 2023

The people I spoke with were friendly and knowledgeable. Also, the work was done smoothly and timely. More

by Cajensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 13, 2023

Alex was very friendly and provided excellent service. He informed me what all was entailed with the service and expected time. More

by eric.church71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
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Jun 13, 2023 -

Pat Lobb Toyota of McKinney responded

Eric, It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 13, 2023

I always receive very professional and fast service every time. I wouldn’t go anywhere else. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Pat Lobb Toyota of McKinney responded

Gina, Thank you for your business and this review. We're happy to hear Tyge and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

June 12, 2023

Great service. I didn’t have an appointment and had no problem getting seen. Didn’t have to wait long for the work to get done. More

by MRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Agrin and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 12, 2023

…did great job and in timely fashion, and was prompt when I paid and went to pick up More

by JGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joel met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

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