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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews
Call Service Center (214) 544-8696

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 29, 2023

I use Pat Lobb for all my service. I was very pleased with the tech, Joel Casper. Our interaction was personable, pleasant, and thorough. Vehicle was ready before estimated time More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maggie, and we are thrilled that you found your experience with Joel here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 29, 2023

Pat Lobb Toyota of McKinney is my go-to delearship for vehicle purchase and service everytime. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Meece
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 28, 2023

I went in for a 10,000 Mile Service today. During the complete check they discovered my Battery had gone bad. My Service Advisor, Austin, facilitated the Battery Replacement on Warranty immedi More

by Gizmo91804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
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Mar 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience working with Austin here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

Mar 29, 2023 -

Gizmo91804 responded

You’re welcome! It’s a pleasure doing business there. Five Star Service!

March 28, 2023

Car needed routine service. Service Rep Cannon met me and go it written up letting me know what service it needed. Car ready when he promised! More

by tnjfinke
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Cannon, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

March 27, 2023

I have been coming to Pat Lobb Toyota for many years because of the quality of work and the service received by everyone. Everyone is very professional friendly and welcoming. I highly recommended Pat L More

by michaelmoumneh@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

March 24, 2023

Top notch and professional. In and out in no time. 100% my Dealer for life. A+++ More

by sidneywaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Sidney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 24, 2023

Fast and convenient service. My car was ready in under one hour. The waiting area is very comfortable. More

by ckrhodes61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

March 24, 2023

Ty was very personable and professional. My car was ready to go in less than an hour! More

by dawn.a.dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Dawn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

March 24, 2023

Friendly, staff, fast and efficient. Great bunch of people! My service writer, Joel he’s really good at his job. More

by Jmcleod0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

March 23, 2023

Everyone I have dealt with has been extremely pleasant and helpful. I’m glad I drove the extra miles to do business with Pat Lobb Toyota More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Gentry, Drake Waldrop
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Mar 24, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Richard! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

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