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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews
Call Service Center (214) 544-8696

1,498 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 26, 2022

Thank you l, the service was for the prompt, efficient and professional service. Job well done. More

by Sergio Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

Sergio, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 26, 2022

Always pleasant service techs, comfortable waiting area and wait time appropriate for work being done More

by davidcota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Report | Print
Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much, David, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 25, 2022

Everyone is very good and happy to be of service Quick about it also with a smile More

by Nelsonl
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Report | Print
Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

January 24, 2022

Service was excellent as always. In and out in a timely manner. Set and had a good cup of coffee. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Report | Print
Jan 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Elizabeth, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 23, 2022

Love it people very friendly knowledgeable and really treat you like a friend fantastic love the service department Joel Casper is my service rep he’s great More

by cloningersharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Sharon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 23, 2022

cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion More

by Firew2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore, Kevin Cardenas, Brandon Hutson
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Jan 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 21, 2022

Our advisors always address the issue or handle the simple without upselling is or trying to tell us we need more work than we actually need. More

by burkezoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba
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Jan 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 20, 2022

Scheduled oil change for 12:30 and I was out of there by 1:05! Awesome service. More

by debbie
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Debbie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

January 19, 2022

have used their service department since they opened. excellent service advisers that follow throughs on commitments. More

by ymmts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Jan 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

January 19, 2022

Service writer Austin was helpful and kind. Work was done timely and Emerson the shuttle driver was great! Great service overall! More

by maggie.smith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Maggie! I'm happy to hear Austin and Emerson delivered such a great experience! Arik Florczak Service Director

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