Pat Lobb Toyota of McKinney - Service Center

I had a pleasant visit to the service department today. Everyone I spoke to was very courteous and friendly. My rep Cannon was extremely helpful & friendly. My service was completed even earlier than promi Everyone I spoke to was very courteous and friendly. My rep Cannon was extremely helpful & friendly. My service was completed even earlier than promised. More

Easy is an awesome person with whom to work. He helps me to understand what was done and why, in addition to preparing me for upcoming schedule visits (cost/service needs). I only wish they would bring back to understand what was done and why, in addition to preparing me for upcoming schedule visits (cost/service needs). I only wish they would bring back the free car wash and vacuum to onsite. I tire of upgrade car wash requests or the referred car was place being not open/broken when I visit. More

Called ahead to get an oil change appointment and use coupon. less than 5 min. wait to get documentation started by my service agent. Was called when car was ready. coupon. less than 5 min. wait to get documentation started by my service agent. Was called when car was ready. More

Sales Manager Spike took great care of me as always, and Ez provided exceptional service. Go see em! Ez provided exceptional service. Go see em! More

They were very Polite and professional. Robert was my service advisor he was very helpful and quick to answer all my questions. service advisor he was very helpful and quick to answer all my questions. More

Professional, knowledgeable.courteous,Explanation and Professional, knowledgeable.courteous, Explanation and verifying informations Explanation and description of service.(milage) and explain the result Professional, knowledgeable.courteous, Explanation and verifying informations Explanation and description of service.(milage) and explain the results and next service due time frame. More

Great and prompt customer service was provided by Brandon Hutson! He provided me with full understanding of the services needed for our vehicle! Hutson! He provided me with full understanding of the services needed for our vehicle! More

I have been working with my service advisor -Tammy at I have been working with my service advisor -Tammy at Toyota Mckinney for years and she continues to impress. She is very helpful in figuring out wh I have been working with my service advisor -Tammy at Toyota Mckinney for years and she continues to impress. She is very helpful in figuring out what work I really need to have done on my Tundra and always does a good job of not overpromising when things will be ready – which I appreciate. I live about 25 miles away I will drive the extra distance because I know I can count on a great experience. Todd More

They have excellent service and transparent quotes, I always have a good orientation of my car due to how transparent they are before you make a payment, touching all the areas they work on and things I always have a good orientation of my car due to how transparent they are before you make a payment, touching all the areas they work on and things I thought needed to be replace wouldn't even be touch. I can't find another place like here. More

Phone staff was very helpful in getting my car in right away. Service Advisor, Easy, is very diligent and respectful. away. Service Advisor, Easy, is very diligent and respectful. More