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Patrick Subaru

Shrewsbury, MA

4.8
2,578 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,578 reviews

July 01, 2021

7/1/21Laura Lawrence was very helpful when in April 7/1/21 Laura Lawrence was very helpful when in April 2021 my son bought a Subaru Impreza. In June 2021 I came back & bought another for myself. S More

by dawats0n
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Patrick Subaru responded

Hello, Josephine! Thank you so much for your trust with this decision, and for taking the time to leave such a kind review for Laura and our team. We hope both you and your son are loving your Subarus so far! Have a great week and take care.

June 30, 2021

Very nice,helpful dealership -went out of their way to be helpful without being pushy. More

by kathyf425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Berkowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cooper
Jul 06, 2021 -

Patrick Subaru responded

Hello, Kathy! Thanks so much for your kind review and for your business. Please feel free to reach out with any questions you may have, and have a great rest of your week!

June 29, 2021

Great purchase. Christian was very informed and helped me make a great car decision! Friendly and knowledgeable! If you are in the market come ask for Christian! More

by Sugar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Patrick Subaru responded

Hello! Thank you very much for your business and for taking the time to leave a review. We're thrilled to hear about your experience and hope you're loving your new Subaru so far!

June 29, 2021

Mike was awesome, he was a big help on the car I have purchased along with making the process of trading in my Subaru Legacy easy with no fuss. He was patient, helpful and friendly. I was in very good ha More

by SHUYNH41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Berkowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Patrick Subaru responded

Thank you so much for your business and for taking the time to leave a review for Mike and our team. Wishing you many safe and happy miles on the road ahead in your new Forester! Have a great week and feel free to reach out with any questions you may have.

June 28, 2021

I have never loved a car as much as my new Subaru. I worked with mike and he went beyond my expectations to find me a car that fits my needs that is also in my price range. More

by Dmortell14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berkowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Patrick Subaru responded

We're thrilled to hear about your experience with Mike and our team! Thank you so much for taking the time to write such a kind review. We wish you many safe and happy miles on the road ahead! Take care.

June 28, 2021

So helpful with everything! And so kind to everyone! Helped me find the perfect car! More

by ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cubbedge
Jun 29, 2021 -

Patrick Subaru responded

Hello, Ashley! Thank you very much for your business and for your kind review. We hope you're loving your car so far; take care!

June 24, 2021

Everyone was very friendly. Christian even put my cross bars on for me when I picked up the vehicle! 10/10 would recommend him and this dealership. More

by meaganreneenicholson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lavalley
Jun 29, 2021 -

Patrick Subaru responded

Hi there! Congratulations on your new Subaru and thank you so much for your business. We're thrilled to hear about your experience and hope you're loving your car so far! Give us a shout with any questions and have a great day.

June 24, 2021

overcharged for parts.Part # 13033AA042 Patrick’s on line price $124.68. I paid $186.70. More

by Karenshanks2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Foley, Jason Lavalley, Michael Gratiano, Chris Cooper
Jun 29, 2021 -

Patrick Subaru responded

Hello; thank you for taking the time to leave a review for our team. We apologize for the miscommunication in regard to our pricing system. Our online pricing is different than our in-store pricing due to the competitive nature of online shopping. In order to remain competitive and best serve our customers, we have to aggressively discount the online items. We appreciate your understanding and will work to communicate this better in the future with our customers. Take care!

June 22, 2021

We have three cars from Patrick Subaru and have received excellent service from both sales…thank you Laura!…and service!! More

by foleycindy
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Foley, Kyle Mcosker
Jun 29, 2021 -

Patrick Subaru responded

Hello! Thank you so much for your continued business (3 cars!) and for taking the time to leave a review for your experience. We hope you're loving your newest Subaru and wish you many happy miles on the road ahead! Have a great week and stay cool!

June 21, 2021

Christian was attentive, helpful, and made the process easy and fast. He helped us find exactly what we were looking for even during the chip shortage. I recommend Christian and Patrick Subaru to anyone l More

by Brasw20m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Patrick Subaru responded

Thank you very much for your business and for taking the time to leave a review! We're glad to hear your experience was top-tier (even with the chip shortage!). Please give us a shout with any questions, and we wish you many safe and happy miles on the road ahead! Take care.

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