Back

Patrick Subaru

Shrewsbury, MA

not yet
rated
2,581 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
Contact Dealership

247 Boston Turnpike

Shrewsbury, MA

01545

Directions

By Type

Showing 2,581 reviews

March 25, 2023

I wanted to give feedback from my last service appointment. The entire process was smooth and easy. Josh was my advisor and he maintained communication with me regarding the issue with my car. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcosker
Mar 28, 2023 -

Patrick Subaru responded

Hi Michelle, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 21, 2023

Not service at all. After a week of making an appointment I lost a day at work. Driving one hour to the dealer Patrick Subaru and when I pull up to the service the "tech More

by pgiorello.pg
Recommend Dealer
No
Employees Worked With
Service department and management
Mar 23, 2023 -

Patrick Subaru responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to Michelle Bourget at (mbourget@patrickmotors.com) and we will work with you personally in rectifying the issues you experienced.

March 13, 2023

Did everything they said they would during my latest car service. I will go back More

by Joe0431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Harlacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Machado
Mar 15, 2023 -

Patrick Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2023

This is my second car that I bought at Patrick Subaru. I am very happy with the service and everyone is very professional. More

by Theresan580
Recommend Dealer
Yes
Employees Worked With
Frank Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walker and Randy Robinson
Mar 08, 2023 -

Patrick Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 06, 2023

Excellent and thorough job. Work was completed as promised. Had to return the following week for rear brakes and again was accommodated on a timely basis. More

by rbcgione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Patrick Subaru responded

Hi, we really appreciate your great feedback! Safe travels!

February 09, 2023

I decided to return to Patrick Subaru even though I have a Subaru dealer much closer to my house. I made that choice because they do a consistently better job performing work on my vehicle. At the other l More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 11, 2023 -

Patrick Subaru responded

Hi Carol, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 06, 2023

Very professional dealership with great help and timely organized service. I would recommend Patrick to everyone. More

by tommc36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Patrick Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2023

We bought a car from Patrick Subaru and our dealer was Joe Dinneen. He was excellent from beginning to end. He made the experience easy and pleasant. More

by gt76apd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Patrick Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 06, 2023 -

gt76apd responded

Everything has been awesome!

January 23, 2023

Buying this car was an emotional roller coaster for personal reasons. Laura and the Patrick team made the process of buying my wrx quick, painless, and memorable. I found something I’m passionate it ab More

by Truckerbarbie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moberg, Lance Brunell
Jan 25, 2023 -

Patrick Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

December 27, 2022

Excellent dealership from Sale's to Service. Christian in sales and John in service, very knowledgeable and professional guys and they get the job done. Keep up the great work!!! More

by mikea424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Patrick Subaru responded

Hello, Mike! Thank you for taking the time to leave a review of Christian, John, and the rest of our team. We look forward to working with you again in the future!