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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

November 30, 2020

Very straightforward with pricing. Easy to get to real numbers on financing. Quick and smooth delivery. Good value on my trade in. Can’t really complain More

by kenny.cyphers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Patrick Subaru responded

Hi, Kenny! Thank you so much for taking the time to leave a review for Paul about your experience. We truly appreciate your feedback and hope you have a safe and happy holiday season!

November 27, 2020

Al was professional and effecient. He went above and beyond to be COVID safe and did nearly everything remotely. He was great to work with on this deal. More

by thisisbatcountry43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa McElhany
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Patrick Subaru responded

Hi there! Thank you so much for taking the time to leave a review for Al and our team. We understand that these are hard times to be making large decisions like this--and we appreciate your trust with this process! Thank you for your business, and we hope you're loving your new Subaru so far!

November 25, 2020

Laura was a pleasure to deal with! I could not have had a more positive experience. Highly recommended! I will absolutely be doing business with Patrick Subaru again. More

by mohrtyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Patrick Subaru responded

Hello there! We're so happy to hear about your experience with Laura and our team. Thank you very much for your business and for taking the time to leave a review! We hope you're loving your new Legacy so far!

November 24, 2020

I am very pleased with Al and my car buying experience. I appreciated the follow up to make sure I was happy with my purchase. More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cubbedge, Brandon Keddy, Chad Conti
Nov 24, 2020 -

Patrick Subaru responded

Hello, Lori! We're so thrilled to hear about your experience with Al and our team. Thank you very much for your business, and for taking the time to leave a review! We truly appreciate your feedback and hope you're loving your car so far.

November 24, 2020

We had a great experience working with Mike and leasing our new Subaru. He was able to resolve any issue that came up and provided excellent customer service. We would highly recommend buying your next car More

by Samantha.kozik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Berkowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Patrick Subaru responded

Hi there, Samantha! Congratulations on your new Subaru, and thank you for leaving a review about your experience with Mike! We truly appreciate your business and feedback, and hope you're loving your new Subaru so far.

November 24, 2020

This is my first Subaru and working with the staff at Patrick (Laura, Isaac and the finance person who I didn't catch his name) were all wonderful. Thank you for all your help. More

by rmf3565
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Patrick Subaru responded

Hello! Thank you so much for your business, and congratulations on your Impreza Sport! Wishing you many happy miles on the road ahead.

November 23, 2020

Christian was extremely helpful and I ended up purchasing a vehicle from him. He was able to get me a great price on a safe, reliable vehicle. I would definitely recommend him and Patrick Subaru if you are i More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Patrick Subaru responded

Hi, Lauren! Thank you so much for your business and for taking the time to leave a review for Christian. We appreciate your feedback and hope you're loving your car so far!

November 22, 2020

I had a fantastic buying experience with Paul Brattlof and Patrick Subaru. Very friendly and extremely helpful and accommodating. I would not hesitate to recommend the dealership to my family and friend More

by Countrylover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bourget
Nov 23, 2020 -

Patrick Subaru responded

Thank you very much for your business and feedback! We're so happy to hear about your experience and hope you're loving your new Subaru so far!

November 21, 2020

My experience today at Patrick Subaru was great! Joe Dinneen, who handled my new Subaru Crosstrek purchase, knows the product extremely well and is obviously a professional! Joe went above and beyond t More

by comptechjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cubbedge, Ashley Cubbedge, Jeff Moberg, Brandon Keddy
Nov 23, 2020 -

Patrick Subaru responded

Welcome to the Patrick Subaru family! Thank you so much for your glowing review! We're thrilled to hear about your experience with our team. Wishing you many happy miles on the road ahead in your new Subaru!

Nov 26, 2020 -

comptechjr responded

It has now been almost one week since I took delivery of my new 2021 Subaru Crosstrek and I must say that I am delighted! One thing that I did not mention in my original review was that the primary reason I was drawn to Patrick Subaru as my dealer was that their website actually posts real photographs of the cars they are selling. Actually, there is a Subaru dealership closer to my home but they only post graphical representations of their cars, instead of taking the time to go the extra mile to post some real photographs. Buying a car is a very expensive process these days, so having some photographs to look at before going to a dealership is a real advantage! Dealers who don't want to go the extra mile and just let the product sell itself are not doing the brand or themselves any good. The entire experience at Patrick Subaru was a positive one and only the second time that I was able to take delivery of my new ride the same day and on a Saturday! I could not ask for a better dealer than Patrick Subaru or a better sales representative than Joe Dinneen. Thank you!

November 21, 2020

Christian Capellan is great. He made the car buying experience as stress free and comfortable as it could have been. He was a lot of help through and through and I am very happy with the car. The finan More

by Windsor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Patrick Subaru responded

Hi there! Thank you for taking the time to leave a review. All customer feedback is truly appreciated. We truly apologize for your experience with our finance manager. Please feel free to reach out to us if you develop any questions or concerns.

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