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Patrick Volkswagen

Auburn, MA

4.8
1,176 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,176 reviews

December 21, 2020

Patrick Motors is a great place to get a VW. I am on my 4th lease from them. I have never any issues with Sales or Service. I highly recommend them if you are looking for a VW. I have had the pleasure o More

by websterd13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Patrick Volkswagen responded

Hi there! Thank you very much for your continued business to both our sales and service departments. We're so happy to hear about your experience with Ramez and appreciate you taking the time to leave a review! Please feel free to reach out with any questions!

December 21, 2020

The service team at Patrick VW is the BEST--especially Alex. Truly exceptional service--everyone is professional and knowledgeable. We have ALWAYS bought our cards from Patrick Motors and will continue t More

by sherrigpitcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Martin, Sarah Hall
Dec 23, 2020 -

Patrick Volkswagen responded

Thank you very much for taking the time to leave such a kind review! We appreciate your feedback and wish you many happy miles on the road ahead!

December 21, 2020

Igor was amazing to work with especially while searching for my first big purchase such as the GLI. He was incredible and beyond helpful. When it came down to any sort of questions, whether about the purcha More

by vbaptista98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Patrick Volkswagen responded

Thank you for taking the time to leave such a glowing review for Igor! We love hearing about our customers' experiences and are happy to hear that he exceeded your expectations. We hope you're loving your GLI so far!

December 18, 2020

I have never had a bad experience with service at Patrick VW. I always am able to get the appointment I need. All service reps (usually Alex) I've worked with are always willing to go the extra mile for me More

by morin.tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin, Sarah Hall
Dec 22, 2020 -

Patrick Volkswagen responded

Hi Tom! Wow; thank you for your continued business and your loyalty to our service department! We truly appreciate customers like you and hope you're loving your VWs. Thank you so much for your kind review; have a safe and happy holiday season!

December 18, 2020

This is my fourth lease with you guys for one simple reason, sales Representative Justin! Thank you for all that you do! I’ll see you guys in three years 😊 More

by Carlosbryant1188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Patrick Volkswagen responded

Thank you very much for your repeat business! We appreciate your review and are thrilled to hear about your experiences with Justin. Have a safe and happy holiday season!

December 16, 2020

My salesperson, Ramez, was fantastic. Very responsive and adaptive to my busy schedule. Electronic signature for all paperwork for zero touch. He even delivered the car and showed my wife the key featu More

by Hnsoccerplayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Patrick Volkswagen responded

Hi Chris! We're so happy to hear about your experience with Ramez. Thank you so much for taking the time out of your day to leave such a great review! Stay safe on the roads out there!

December 15, 2020

Outstanding Service Department! Alex always goes above and beyond to take care of my VW Atlas as well as my wife’s VW Tiguan. Thank you! More

by Chofer13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Dec 17, 2020 -

Patrick Volkswagen responded

Hello! We're so happy to hear about your experience with our service department. Thank you for taking the time to leave a review! Wishing you many safe and happy miles on the road ahead.

December 14, 2020

Worked with Ramez Abdi. Excellent customer service. Thorough explanation of new car. Great personality and helpful. Quick easy process with trade in!!!!! Recommend Ramez for your next purchase More

by jenbucc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Patrick Volkswagen responded

Hi, Jen! We're so happy to hear about your experience with Ramez and our team. Thank you for taking the time out of your day to leave a review!

December 13, 2020

This is my 5th lease with Patrick VW and all went well as always. Justin T. is knowledgeable and helpful and Susan M. was also friendly and helpful on the upfront pricing. More

by gkusy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Patrick Volkswagen responded

Thank you so much for your continued business! We appreciate customers like you who come back to see us for every lease. Please let us know if you have any questions, and we hope you have a safe and happy holiday season!

December 12, 2020

Everyone at the dealership was kind and helpful in person. The only issue I had was when I brought the car home there was a dent in it but Volkswagen was quick to offer to pick up the car and fix it w More

by Taylorsa98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Patrick Volkswagen responded

Hi, Taylor! Thank you very much for taking the time to leave a review; we appreciate your feedback! We truly are sorry for the inconvenience and are glad to hear that the issue was resolved. Have a safe and happy holiday season!

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