Patty Peck Honda - Service Center

My amazing experience at patty peck My experience at patty peck was amazing. The service was quick and reliable for when I had any questions. I got to test drive my very first vehicle an My experience at patty peck was amazing. The service was quick and reliable for when I had any questions. I got to test drive my very first vehicle and I was very excited. After the test drive we got back and had a couple questions and they had the answers. After that we went in to discuss pricing for the vehicle (the deals are amazing). We discussed everything about the vehicle with Ted Buck and James Buck. Needless to say if you ever need quality service and an amazing deal see Ted or James Buck. Thanks sincerely, Andrew Vaughan More

Extraordinary service We stopped on the side of the road in Belzonia, MS, as the engine lights lit up. Desperate for assistance (even AAA had disappointed us), I called Pa We stopped on the side of the road in Belzonia, MS, as the engine lights lit up. Desperate for assistance (even AAA had disappointed us), I called Patty Peck Service Department and the most wonderful service advisor answered the phone. Linda Wilkinson was incredibly knowledgeable about what was going on with our Honda van. She advised us we could make it to their dealership and she would help us. It was literally almost closing time, but she gave us detailed directions and a sense of relief, and she was there with a hug and a huge smile when we arrived. Not only did the dealership take care of fixing our van, making sure we stay informed with the repairs, but even allowed us to use a loaner car for the remainder of our trip. Impeccable Service has become almost obsolete, until I met Linda Wilkerson and the Patty Peck Service team. Even sweet, Schelerria Smith, was so kind as we unpacked all of our stuff into the loaner vehicle and patient, as closing time has approached. i would highly recommend Patty Peck Service Center. Five star service!! More

Doug in service department has a bad attitude Sales are awesome problem comes in after the sale with the service department I have a 2013 Honda Accord brought it in Saturday the 23rd 4 battery che Sales are awesome problem comes in after the sale with the service department I have a 2013 Honda Accord brought it in Saturday the 23rd 4 battery check and oil change Doug came in and told me I needed something else done I told him I did not have the money in the small space in the waiting area of the service department in front of all those people he turns around and says good thing it's just your battery you wouldn't have money to pay for nothing else I felt insulted embarrassed and felt like showing my butt that day but I kept my composure and told him I did not come in for that today there was no reason to embarrass me in front of all the clients it's not his business what I have money to pay for although I am from Jackson I will wait to come through the week or wait until I go to Meridian to Rick Justice Honda to get my car serviced someone really needs to talk to him a bad attitude is unacceptable and makes the company lose customers this was an awful day for me I receive good sales department service no complaints there just do it in service department everyone else was nice Patty Peck you have One Bad Apple in service department. I've been called the service department Tuesday to make a complaint duck answer the phone and still was rude what a missable person..im s oooo SHOCKED More

Admitted to being a SCAM Their "Life Time Warranty" on Certified Preowned cars is a scam. An employee finally adminitted it after my 2011 Accord SE sat there for 3 days. I had Their "Life Time Warranty" on Certified Preowned cars is a scam. An employee finally adminitted it after my 2011 Accord SE sat there for 3 days. I had to replace both CV Axles myself after having the car a year and followed all of the warranty requirements. Now having transmission problems and going to trade it in for a Nissan. No more Hondas for me. More

Recall on my car The service I received for recalled airbag was fine, however the list of things they found wrong with my car and the pricing was exorbitant! Would nev The service I received for recalled airbag was fine, however the list of things they found wrong with my car and the pricing was exorbitant! Would never let them service my car. Because of this, I would not choose to do business with them. I understand that there were things wrong with my vehicle, but what they wanted to charge to fix it was outrageous. More

Easy to work with I took my 2011 Honda Pilot (which my husband and I bought from Patty Peck) in for servicing and I thought about trading for a 2015 Honda Accord. I wa I took my 2011 Honda Pilot (which my husband and I bought from Patty Peck) in for servicing and I thought about trading for a 2015 Honda Accord. I was unsure, but then I met Kristie. She was so very helpful and nice. She took me for test drives in two different Accords that I asked to see. She explained the differences to me between the two models. After consideration, I decided to trade. Kristie was very patient and not pushy. She got me a great deal and I came home a new Accord owner. I'm a happy customer! More

Great Service Experience Eric Rogers is an excellent service technician. His knowledge of solving problems and making repairs was very satisfying to me. He was friendly and i Eric Rogers is an excellent service technician. His knowledge of solving problems and making repairs was very satisfying to me. He was friendly and informative. He is a big asset to Patty Peck Honda. CC Ladd meets you with a smile. She is courteous, friendly, and well-informed about Honda cars. CC does everything she can to help the customer. Every time my car needs service I will be calling CC. More