Paul Conte Cadillac

Service I was parking my vehicle at JFK, driving in from Connecticut when my tire went flat. I parked my car which has a 50 mile run flat tire (no spare). I I was parking my vehicle at JFK, driving in from Connecticut when my tire went flat. I parked my car which has a 50 mile run flat tire (no spare). I contacted Cadillac roadside assistance and it was towed to Paul Conte. The tire was replaced during the week I was away. I contacted Cadillac roadside assistance to have my vehicle towed back to the parking lot at JFK. They informed me they would not do so and I would have to pay out of pocket or get a hotel room until morning. While in Los Angeles I spoke with Christine from Conte's who offered to contact Cadillac to have them cover the tow. She unfortunately got no where with roadside and went above and beyond and coordinated the tow for me and did it free of charge. Between the service staff and Christine they made this situation stress free. I would recommend this dealership to anyone interested in purchasing a Cadillac or need repairs. More

It was a very pleasant experience The salesman was very knowledgeable and pleasant.. He was persistent but not pushy and that was a good selling point for me. I tend to be put off if I The salesman was very knowledgeable and pleasant.. He was persistent but not pushy and that was a good selling point for me. I tend to be put off if I feel pressured. That was never the case with MR. Brendler. More

Excellent dealership and great customer service dept I have been buying my Cadillacs from Paul Conte for years. They are always so courteous and such a pleasure to deal with. Their service department is I have been buying my Cadillacs from Paul Conte for years. They are always so courteous and such a pleasure to deal with. Their service department is extremely efficient and always explains everything in detail. They go above and beyond for their customers. I would highly recommend them to anyone looking to buy a Cadillac. More

Horrible Service Department You may have to wait a month for an appointment if you need a loaner car for them to fix something they failed to fix numerous times, the service mana You may have to wait a month for an appointment if you need a loaner car for them to fix something they failed to fix numerous times, the service manager may talk down to you if you're a female, the General Manager passed me onto a customer service manager who doesn't follow up just tells you you're at the right place he will handle and he disappears and a vehicle that is still not fixed. I would NOT recommend this dealership if you intend to service your vehicle there as well. More

Great CPO buying experience Decided to trade in our Yukon XL Denali for an Escalade. Paul Conte Cadillac had one in stock that seemed to fit our requirements. We went to take a Decided to trade in our Yukon XL Denali for an Escalade. Paul Conte Cadillac had one in stock that seemed to fit our requirements. We went to take a look and ended up working with Pat, Frank and Blaise. They were all very efficient. After we came to a deal, we were able to pick up the Escalade the same day. More

Truth in advertising I shopped at another couple of dealers on Longisland . I was given stories on dealer fees and fake charges. 2 weeks of searching ended up at Conte .Me I shopped at another couple of dealers on Longisland . I was given stories on dealer fees and fake charges. 2 weeks of searching ended up at Conte .Met Pat bought my cat next day. All promises and commitments as he stated. Very very happy. More

Horrible service dept Went in for one thing when i left i had a diffrent problem i believe they loosened my air filter box to cause a squeeking noise so they could get me t Went in for one thing when i left i had a diffrent problem i believe they loosened my air filter box to cause a squeeking noise so they could get me to come back they suck and so does the manager of service dept More