Lauren Hughes
Lauren Hughes at Paul Conte Cadillac
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Lauren Hughes

Customer Retention Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.9
71 Reviews

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

4.9

71 Reviews

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71 Reviews of Lauren Hughes

April 26, 2024

Dealership Rating
Employee Rating

I could not be happier with my purchase. Pat McCabe made an absolute pleasure to deal with this dealership. It could not be easier faster and hassle free. I highly recommend this dealership More

by Ira Kitzen
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

After a year or more searching for the particular car I wanted.. this dealership was easy to work with.. no issues.. thanks More

by jimtugboat64
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Bobrick In Sales

April 17, 2024

Dealership Rating
Employee Rating

They did what I needed done and got it done in a reasonable time frame. More

by mssawaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

Return customer to Paul Conte. Sales person (Keith) was Professional and non pushy. It was a pleasurable experience. The cheese cake with every purchase or lease is a nice touch More

by Tzappalla
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

The tactic used to not tell customer everything and avoid discussing price was unethical . Very disappointed. More

by USMC VET
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Blaise Curci, Nelson Galeano , Mr Rapp will be missed!

Apr 05, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I'm very sorry you had an issue. I would like to speak with you about what transpired. Can you please contact me? Frank Gioia Sales Manger 516.378.1130

April 01, 2024

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Employee Rating

Great experience no gimmicks straight forward and willing to negotiate. I would definitely recommend this dealer More

by frmn3333
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 17, 2024

Dealership Rating
Employee Rating

Once again, great job Paul Conte! Second car in three years and Keith and now Lauren made it easy and smooth in all aspects of the process! Professional, courteous and most importantl More

by hannah
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 13, 2024

Dealership Rating
Employee Rating

The sales group was very professional, knowledgeable, and courteous. Excellent communications and follow-up throughout the purchasing and delivery process. More

by bsbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frankie Gallegro

Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 10, 2024

Dealership Rating
Employee Rating

Sam Manning was an absolute pleasure to deal with. We were Costco auto program referrals, we ordered the car, which took just under three months to get, everything worked out fine, and we got all of t More

by bgs888
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Manning, Allie Hughes

Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 08, 2024

Dealership Rating
Employee Rating

Excellent customer service. Vehicle was everything I expected when I arrived. Staff was very friendly and persistent with my needs More

by champ1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

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