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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,330 Reviews

1,330 Reviews of Paul Conte Cadillac - Service Center

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May 24, 2025

The staff is very polite,friendly and helpful. The facility is always clean and neat. The service is excellent in a fashionable amount of time. Will continue my relationship in the future. More

by MAXIMA5037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very professional friendly clean and courteous. Worthy of the Cadillac brand. They were very accommodating when making appointment and thorough with service More

by jp629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The service dept is great they always treat you as a valued customer. John is the best service advisor i ever had .He always does the best for you More

by J S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
May 18, 2025

The issues with my vehicle were rectified in a timely manner. I was kept informed about the status of my vehicle. I was treated with kindness and courteous service. More

by belisama12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCabe 5 star service
May 16, 2025

The dealership corrected my issue and I am very satisfied. Will recommend and use them in future. More

by MAURIZIO.DEBELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

The sales side of the dealership is strong with an authentic sales person, Frankie. Straight talk and tailored my experience based on what I needed. No long wait to wear me down or inflate the price. More

by sharifrucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie gets five stars
May 12, 2025

Very Busy Dealership Service Dept And They Do Not Provide Loaner Vehicles When You Leave Your Car For Over A Week While It’s Being Serviced And Diagnosing More

by pinkmoon71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Ryan went over needs of my vehicle and he was very extremely pleasant and courteous. He explained the need of good brand parts in comparison to ones that don’t accommodate my vehicle as well. This mad More

by lolafalonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Manning
May 06, 2025

They were a great dealership and it was very clean and very friendly and made you feel comfortable. More

by herccfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Upstanding service when other facilities try to rip you off. Gm has an excellent warranty plan and is very upfront about what is wrong. More

by matthewshumway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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