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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,337 Reviews

1,337 Reviews of Paul Conte Cadillac - Service Center

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August 02, 2021

Excellent customer service as always. From check in to checkout everyone did their jobs with a smile and professionalism Nice fresh bagels and coffee were apprciated. More

by BISCUIT991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

John Cusumano service advisor was very helpful with my needs, he is knowledgeable about Cadillacs and I was at ease knowing I was in his good hands Sophia handeled my paperwork and loaner vehicle in a p More

by Eugene1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sofia Dianellos
July 31, 2021

Lousy service, I’ve bought a brand new Escalade, the title came back as used. I didn’t purchased a used car, I need my title to say new vehicle. This is not a good feeling. That left a bad taste in m More

by GBLOTSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Paul Conte Cadillac responded

I am very sorry to hear you did not have a satisfactory experience. I would like to speak with you further about your experience. Can you please contact me? Thank you. Frank Gioia Sales Manager 516 378 1130 ext 104

July 30, 2021

John cusamano is the man. He is pleasant and stands by its word. When ever I need my car serviced I tell John and he does the right thing More

by Prbaseball418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

Very nice very helpful customer service good and clean waiting area service was very quick good and careing customer service.I will to all my friends. Thanks More

by Mohd raees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

Danny was personable & attentative as usual., and the Svc Dept. was good. It's a pleasure to experience the exceptional rapport you continue to give your clients . Respectfully, Ms. C Figueroa More

by lottie315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Very accommodating Very customer friendly Their service Very accommodating Very customer friendly Their service is why I leased here Everything was fully explained. Comfortable waiting area. Wait for More

by Photodude barryawall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci, Tina Carvelli
July 24, 2021

I had my ATS serviced at Paul Conte Cadillac. Ryan in the service department was professional and a pleasure to work with. Will definitely recommend Ryan and the service center at Paul Conte Cadillac. More

by mair717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Paul Conte Cadillac staff go out of their way to be kind and helpful. The service department offers many options when you bring your car in for servicing. More

by Vlf126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
July 23, 2021

Always ready and able to provide quick quality service for my Cadillac year after year. Thanks as always to the staff at Paul Conte Cadillac!! More

by dwalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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