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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,338 Reviews

1,338 Reviews of Paul Conte Cadillac - Service Center

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July 23, 2021

Always ready and able to provide quick quality service for my Cadillac year after year. Thanks as always to the staff at Paul Conte Cadillac!! More

by dwalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

During a routine oil change my engine light came on and somehow they tried to place blame on me. Problem resolved only because of a text from Cadillac stating engine problem detected while my car was being More

by Cheerydelite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Paul Conte Cadillac responded

Thank you for your feedback. I would like to hear more about your service visit. Could you please contact me? Shai Nadav Service Manager 5168680530

July 20, 2021

Very friendly customer service great mechanical work. I feel confident the work on my car will be done right. I wouldn’t want to take my car anywhere else. More

by gregred2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Service has been good. I have brought my car in twice, once for an oil change and my last service was for an inspection which took about an hour. Also my spare key needed to have a new battery put in. More

by pleight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

I took the car in for service because there was a sound in the engine. After the service it’s still there. Fixed the wheel More

by duniocan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Paul Conte Cadillac responded

Thank you for your feedback. I would like to hear more about your service visit. Could you please contact me? Shai Nadav Service Manager 5168680530

July 18, 2021

A very fast and pleasant experience. Excellent experience with Ryan. Very concerned with reason for visit, and explain all work that was completed. Excellent Job Ryan More

by nybdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

What l like most about this dealership is their willingness and eagerness to please. John was very helpful, pleasant and informative and Sophia knew everyone's name and was patient and personable More

by Joyce Takos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia
July 16, 2021

Staff at this dealer has professional service and are attentive to the customers needs. I give them a 100 all around. Shai have been very helpful More

by ykim1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Excellent service the service department goes above and beyond. I have had terrible experiences with the cadillac dealership on the northshore of long island and paul conte gets it. The customer will come More

by xios72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Danny is the best!He’s very professional and friendly-Even of bought another Cadillac elsewhere I would come back to Paul Conte to get it serviced More

by Dbarclayjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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