Back

Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,342 Reviews

1,342 Reviews of Paul Conte Cadillac - Service Center

Sort by
October 26, 2024

John Cusumano excellent service representative. Very professional and will make sure your vehicle is well cared for and you are satisfied with the service performed on the vehicle. More

by pjayltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Ryan was very helpful in setting up my service and seeing it through. He arranged Lyft service to bring me home and then bring me back next day when my car was ready for pick up. He also went out of his way More

by GENNA178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The worst dealership I have ever dealt with. Was told at time of contract that they will give me a loaner when I need service. First time I call they said "no loaner for regular maintenance". More

by jdeedccpw
Recommend Dealer
No
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue scheduling an appointment for service. We will be contacting you to schedule a sooner appointment.

October 19, 2024

Was a bad experience getting my car serviced there. Probably won’t go back there again. More

by edwfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gioia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had a bad experience. Can you please contact me about your experience? Shai Nadav Service Director 516.868.0530

October 19, 2024

Great customer service at this dealership, great sales person. Very happy to purchase a car from them. More

by gracex510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Very personable and knowledgeable salesman. Very welcoming, and I am pleased overall with the service. More

by SUMMERFIELDHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
October 18, 2024

We had an incredible experience at Paul Conte Cadillac when getting our new vehicle last week, and we couldn’t be happier! From start to finish, everything was smooth and effortless. Our salesman Pat was More

by rwoltmann33
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Very easy process. Didn’t keep me there a minute longer than I needed to be. Had the car I wanted and helped get it done quickly and efficiently. Great communication th More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bobrick In Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Excellent care by the technicians of Paul Conte Service as usual. Parts though were delayed arriving at dealership. More

by barry.warren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

service as always is wonderful was in and out on time parts is great had part in stock and christine is great More

by TRISHA5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
15
...