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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,342 Reviews

1,342 Reviews of Paul Conte Cadillac - Service Center

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July 12, 2023

Danny is a great service advisor/// A credit to Paul Conte Great Great Great Great More

by RTGIBBONS
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Always professional and courteous. Danny, John and Ryan in Service are always accommodating and honest. Easy to deal with. Pat in used car sales is also a pleasure to work with. No hi More

by agranice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Very accommodating never wait long and always helpful. Don’t mind at all going to dealership More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

ryan gives great service and he is pleasure to work with, he always greets you with big smile. I am happy with his customer service. More

by jfkcarpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Received prompt service and diagnosis. The dealership is located in a strategic which allows easy access by patrons They pay attention to the history of the car and provide information to More

by gemini530delta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Paul conte is a very friendly homey feel so to speak. It is a family owned dealer. I have been looking for this one particular car in a particular color and lo and behold they had it on the lot just in! More

by josephmvallette
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Carvelli
June 30, 2023

I was there with my Cadillac 2014 SRX. I have a problem with touchscreen my AC AC system and my trunk door. I know I need to change the motor I know I need to change the screen and AC need More

by kaysarchowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you are not happy with the service you received. Can you please contact me? Shai Nadav Service Director 5168680530

June 30, 2023

Ryan always goes above and beyond. He is respectful honest and kind and takes care of my concerns with my vehicle More

by phil
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

phil responded

Ryan is a true asset to the company. Keep up the good work

June 29, 2023

Danny is always helpful and provides outstanding service. Danny goes above and beyond for each appointment. More

by Fcastiglia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Service exceeded my expectations Treated like first class all the way I could not believe how easy they made the whole experience Paul conte Cadillac owner fior life More

by Anthony
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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