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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,340 Reviews

1,340 Reviews of Paul Conte Cadillac - Service Center

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November 06, 2022

Everyone was so wonderful and professional. I was nervous and they helped me feel calm. More

by Footbalmom56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Very helpful and quick service one of the easiest service appointments I have had. Switched from another dealership very Happy I did. More

by Carboned428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

first time there. Everything is good. Excellent service great people. Very knowledgeable stuff. Good job More

by Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Salcedo
November 04, 2022

Service as promised, no drama, comfortable waiting area, car washed and vacuumed. Professional customer service experience. More

by BH
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

Great fast service John Cuomo is a pleasure to work with. Very attention professional. Thanks More

by juddcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

They’re always friendly and provide Excellent service in a timely manner. A Great location. More

by Maddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Maddie responded

Great service, thank you.

November 01, 2022

Issue not resolved but I came back with a new issue. Brought car in for a recall initially but spent about 2999.00 More

by Lisa_jacaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you continue to have the issue. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

November 01, 2022

Fast, efficient and did not try to over sell or scare me into purchasing anything I didn’t need. I will be back when needed and will recommend More

by fili47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

My second visit was excellent prompt courteous Mister Riant showed great desire to help I appreciated that More

by ywans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

The ever wrost and bad place I will never ever go there again and honestly the mechanic don’t know about the car problems I went for one problem at least 6 to 7 times and still the problem going on Thank More

by Babalimo9214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

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