Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paul Masse Buick GMC South
South Kingstown, RI
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 351 reviews
October 08, 2025
Tom came highly recommended to us, and I can see why. He was such a pleasure to work with, excellent with his communication, and made himself available for any questions at all times of the day. The bes He was such a pleasure to work with, excellent with his communication, and made himself available for any questions at all times of the day. The best part was, he put zero pressure on us and knew the car inside and out. He is a true professional. I would highly recommend him to any and all I come across. More
by Gcimo
Employees Worked With
September 23, 2025
Great Sales and Customer Service. Sales Representative went thru all the aspects of my vehicle. Sales Representative went thru all the aspects of my vehicle. More
by bigred1378
August 11, 2025
Great experience with this dealership. Tom Fratantuono was extremely helpful in guiding me through the process of buying my car. Tom Fratantuono was extremely helpful in guiding me through the process of buying my car. More
by patspencer2
Employees Worked With
August 04, 2025
Just leased a new Encore our salesperson Tom was unbelievable. The dealership is great especially the manager Rick. unbelievable. The dealership is great especially the manager Rick. More
by Rmcdermottinri
July 20, 2025
Great dealership until you need service. They are weeks ouy even with a check engine light is on They are weeks ouy even with a check engine light is on More
by Edward Jake Jachym
June 02, 2025
The sales team are always professional and knowledgeable. I refer all friends and family to Paul Masse. I refer all friends and family to Paul Masse. More
by Nicole
Employees Worked With
Other Employees :
JP Guerin
May 23, 2025
Will never buy a car there again service department rude. .Have a issue with a 2019 chevy trax they said we don't service Chevy's .Was referred to Wakefield never went Goidbye .Have a issue with a 2019 chevy trax they said we don't service Chevy's .Was referred to Wakefield never went Goidbye More
by scadman33
Employees Worked With
Pete Reynolds
May 18, 2025
I have leased 2 vehicles and bought 2 used vehicles from Paul Masse GMC South. I have never been lied to or miss lead. If the vehicle I was looking for wasn't there they made every effort to find exactly wh Paul Masse GMC South. I have never been lied to or miss lead. If the vehicle I was looking for wasn't there they made every effort to find exactly what I was looking for. More
by marjross5
Employees Worked With
May 12, 2025
Tom Frat is by far the most professional Salesperson is any industry that we have ever dealt with. any industry that we have ever dealt with. More
by mikecasey4165
May 05, 2025
Paul Masse is a great dealership to purchase a vehicle from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. T from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. Tom made my deal work to fit into my budget. It is a pleasure to deal with him. He takes the anxiety out of purchasing a vehicle. I highly recommend Tom Frat and Paul Masse More
by sacathome28
Employees Worked With
Other Employees :
JP Guerin, Pete Reynolds
