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Paul Masse Buick GMC South
South Kingstown, RI
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 311 reviews
August 11, 2023
We keep coming back for our leased vehicles at Masse. The customer service is great and our contact salesman, Tom Fratantuono has helped meet our needs each and every time. What I like is that I never fe The customer service is great and our contact salesman, Tom Fratantuono has helped meet our needs each and every time. What I like is that I never feel pressured like at other dealerships. Clean, friendly environment!! More
by Bill & Gail
Employees Worked With
Helpful June 29, 2023
My family and I had the absolute BEST experience with this dealership! I cannot say enough great things about our salesmen Tom Fratantuono. We came all the way from MD to purchase our vehicle. From the m this dealership! I cannot say enough great things about our salesmen Tom Fratantuono. We came all the way from MD to purchase our vehicle. From the moment we ordered it to the completion of the purchase, he was great with communication and went above and beyond to get us what we wanted. Also, the dealership was the nicest dealership I have ever stepped foot in. The staff was very welcoming and even offered free Starbucks while you wait! Needless to say we will be coming all the way from MD for all future vehicles we purchase! Thank you for such a great experience Tom and team :) More
by ggrzymala14
Employees Worked With
June 15, 2023
We just purchase our GMC Denali 2500 HD from Tom Frat and nothing about this experience disappointed. The transaction was so smooth and got the best deal around. Tom is one of the most incredible salesman I nothing about this experience disappointed. The transaction was so smooth and got the best deal around. Tom is one of the most incredible salesman I have ever delt with. The entire team that I interacted with for this purchase was phenomenal. Can't say enough about the Paul Masse team. Thank you Tom and the whole staff! More
by Julie D
Employees Worked With
May 04, 2023
The process of ordering and purchasing a new Yukon was painless. Tom Frat, the salesman who placed the order and completed the sale is a pleasure to work with. I highly recommend Paul Masse, and be sure t painless. Tom Frat, the salesman who placed the order and completed the sale is a pleasure to work with. I highly recommend Paul Masse, and be sure to ask for Tom. More
by Plyons
Employees Worked With
April 24, 2023
Paul Masse Buick GMC SOUTH aims to please and so does Tom Frat. It was that time again to contact him for my next vehicle. He's like your personal car shopper with you giving details of what you'd like and h Frat. It was that time again to contact him for my next vehicle. He's like your personal car shopper with you giving details of what you'd like and he fulfilling your wish list and seamlessly, deal done. Tom actually makes the experience a pleasurable one, with you feeling happy, confident and loving your new vehicle. More
by arlpic4
Employees Worked With
April 12, 2023
Phenomenal---TOM FRAT is amazing to work with! I would recommend him to anyone who is looking! I would recommend him to anyone who is looking! More
by lacollins906
Employees Worked With
April 12, 2023
Phenomenal---TOM FRAT is amazing to work with! I would recommend him to anyone who is looking! I would recommend him to anyone who is looking! More
by lacollins906
Employees Worked With
April 01, 2023
Great Dealership - Awesome Salesman Tom Frat This was the 2nd of 2 vehicles that we leased over the last 2 weeks. the 2nd of 2 vehicles that we leased over the last 2 weeks. More
by Edward Jake Jachym
March 31, 2023
It's a beautiful dealership that makes buying a new truck very easy and with no hassles. I will continue to use Tom Fratantuono for my future purchases. Always a great experience, thank you. very easy and with no hassles. I will continue to use Tom Fratantuono for my future purchases. Always a great experience, thank you. More
by 63senses
March 26, 2023
Every time my husband and I visit, we are provided impeccable service....it doesn't matter if we're there for sales or for service. From the moment we're greeted until we leave, everyone is always fr impeccable service....it doesn't matter if we're there for sales or for service. From the moment we're greeted until we leave, everyone is always friendly. Every visit is always excellent and easy! More
by lsanbor212
Employees Worked With
