Paul Masse Chevrolet
East Providence, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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If you have read my past reviews, they can be very wordy. Not this time. All I can say is WOW. I'm speechless about what a great experience this was from start to finish. Everyone I worked with was professio Not this time. All I can say is WOW. I'm speechless about what a great experience this was from start to finish. Everyone I worked with was professional and cared about my needs. Truly the best ever. More
The “nice” man Nick in the service department is very disrespectful when talking to customers. Obviously the dealership wants to be represented by someone who talks to people in a very disrespectful mann disrespectful when talking to customers. Obviously the dealership wants to be represented by someone who talks to people in a very disrespectful manner. I brought my vehicle in for a check engine light. When making the appointment I was never told that I would have to leave my vehicle or that I was going to be charged $150.00 diagnostic fee….. like what!??? Then the “nice” guy Nick let me know in the most unfriendly manner when I got here. And said it in a way of expecting that all people have that. I am a single, working, financially independent woman, who is struggling to eat some weeks due to the inflation in this country, I resent the fact that this guy assumes that I can be slapped with $150.00 bill today!! I will NEVER come to this dealership again so I can be talked to like a xxx….. More
The best advice I can give you to to stir clear of this dealership. I have never experienced anything like what I have experienced at this dealership. Appointments are meaningless. They will make you wa dealership. I have never experienced anything like what I have experienced at this dealership. Appointments are meaningless. They will make you wait for hours anyways. The prices on their website don't reflect what they actually want to charge you for cars. They don't really answer questions unless if makes their cars look great. Customer service means nothing to them. They only care about selling cars. More
I’ve been buying trucks from Wayne since 2012. Won’t buy from anyone else. Won’t buy from anyone else. More
Hands down Best dealership I have ever used every person from sales managers to salesman to finance just made this process so simple. I new right from the first conversation I had just inquiring on price th from sales managers to salesman to finance just made this process so simple. I new right from the first conversation I had just inquiring on price this is where I would buy, I checked all over New England could not find a better price for the vehicle I bought .First time in my life I walked out of an auto dealership and felt I did the right thing . Not one bit of buyers remorse , FOUND MY DEALER THANK YOU, Aaron T,Erich H.and Crystal C .........I will be back ....Ed St.Onge More
Corey in sales, Alex in service and Bob Masse himself all get 5 stars. I bought a used Tahoe a couple of months ago and sent it into the service department recently for a couple of issues. Alex in service wa get 5 stars. I bought a used Tahoe a couple of months ago and sent it into the service department recently for a couple of issues. Alex in service was verry professional and communicated with his technician all of my concerns with some being easy and others verry difficult. Repairs were made in a timely manor and done correctly. I thank them all along with Bob Masse for going out of his way to meet my wife and I asking if we needed any help or had any concerns. Excellent job to all of the team! More
Blake was fast and efficient would highly recommend asking for him on your next purchase asking for him on your next purchase More
Aaron was very knowledgeable on any question I had regarding my new c8 he also has extensive knowledge inside and out on any Chevrolet on the lot be sure to ask for him for your new purchase. regarding my new c8 he also has extensive knowledge inside and out on any Chevrolet on the lot be sure to ask for him for your new purchase. More
Great people to deal with. Had car ready when promised. Great selection of used cars . Had car ready when promised. Great selection of used cars . More