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Paul Masse Chevrolet
East Providence, RI
440 Reviews
Paul Masse delivers transparent pricing with the Paul Masse "One Price." All vehicles clearly marked with the best price up front which includes all available rebates, incentives and Dealer discounts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 440 reviews
May 23, 2019
TOP NOTCH EXPERIENCE FROM START TO FINISH! I just wanted to take a few minutes and share the outstanding car leasing experience my wife and I had at Paul Masse Chevrolet in East Providence. Fr I just wanted to take a few minutes and share the outstanding car leasing experience my wife and I had at Paul Masse Chevrolet in East Providence. From the moment my wife and I drove into the parking lot we were treated like royalty. An older gentleman helped my wife and I find parking spots and ushered us in to see Wayne Guindon for our appointment where we were also able speak with Sam DeSousa, the Service Manager, who was also extremely helpful. My wife Cheryle and I have not purchased a new vehicle in about 7 or 8 years due to some financial/credit hardships so we were a bit jittery about the process. Wayne made us feel comfortable, answered all of our questions thoroughly and professionally, and gave us other options when we needed them. We are finally driving a new vehicle after years of sacrifice and the experience could not have been more stress free. Wayne even helped us transfer our personal items from our old cars to our new 2019 Chevy Equinox. Crystal, in finance, was friendly and confident when she had us sign our paperwork and there were no surprises. Couldn't be happier! Thank you for an amazing experience. I think you may have created two lifelong customers here. More
by tott6263
May 13, 2019
BEST CAR BUYING EXPERIENCE EVER !!! I went in to purchase a 2016 Corvette. I was a little hesitant because I am from Long Island and it was over a 3 hour drive to Rhode Island. Making I went in to purchase a 2016 Corvette. I was a little hesitant because I am from Long Island and it was over a 3 hour drive to Rhode Island. Making the deal even more complicated I had a trade in that Paul and Derek were unable to see in person prior to my visit to the dealership. We settled on a deal over email and I drove to the dealership. Upon arrival everyone was very nice. Paul and Derek from the start were very accommodating and friendly. The biggest surprise for me was that there were no games tried by either. I left the dealership with the exact deal that was agreed upon. I can not tell you how refreshing that is and this is coming from a person who has bought many cars both new and used. Any question or issue that has come up since I took the car home has been dealt with by Paul and the Management team quickly and professionally. To anyone from New York or even further away I say give Paul Masse Chevrolet a chance, you will not be disappointed. More
by Tom D
Employees Worked With
Other Employees :
Paul Dragich, Wayne King
May 06, 2019
Great Experience! Go see them! Best car purchasing experience I’ve ever had. Paul was amazing. He made me feel welcome and never pressured me. This was my first truck and he knew hi Best car purchasing experience I’ve ever had. Paul was amazing. He made me feel welcome and never pressured me. This was my first truck and he knew his stuff. He was able to explain all aspects of the vehicle in detail and most importantly was able to make the pricing work for me. Great experience. I look forward to returning just so I can chat with the staff, I truly had a blast with these guys. Shout out to Paul, your the best, Derek, and Wayne for dealing with all of my mistakes on the giant IPad. You guys and the rest of your team are awesome. Thanks again! More
by Chali
May 02, 2019
AHMAZING! Everyone was so friendly, and quick and ready to help me. My salesman, Paul was AMAZING! Kept me informed with the updates of the truck I purchased. W Everyone was so friendly, and quick and ready to help me. My salesman, Paul was AMAZING! Kept me informed with the updates of the truck I purchased. Walked me through all the features and systems. Loved it!! More
by chevygirl
Employees Worked With
Paul Dragich
April 25, 2019
Great Expeirence I am from NYC and I drove over 172 miles about 3 hours to buy a vehicle from this dealer. I dealt with Paul Dragich and he was a pleasure. He answer I am from NYC and I drove over 172 miles about 3 hours to buy a vehicle from this dealer. I dealt with Paul Dragich and he was a pleasure. He answered all my questions and got everything ready for me to sign and drive the one day I drove out there. I dropped off my jeep grand cherokee and drove off in a mint conditions certified pre owned Camaro 2SS. Also dealt with Crystal Costa who explained everything and made the financials easy. Thank You to Paul Masse Chevrolet for a great buy experience. More
by Danny Brake
April 20, 2019
Best car buying experience we've had Paul Dragich is the kost knowlegable salesman I've ever dealt with, he knows everything there is to know about Corvettes. Gave us a great deal, very Paul Dragich is the kost knowlegable salesman I've ever dealt with, he knows everything there is to know about Corvettes. Gave us a great deal, very happy with our purchase . Great group of people ! More
by Perry
April 08, 2019
Fantastic dealership My name is Nathan B. Just wanted to put in a few words that this dealership top notch. Probably the best experience I had when looking for a new vehi My name is Nathan B. Just wanted to put in a few words that this dealership top notch. Probably the best experience I had when looking for a new vehicle. Wayne guindon is excellent at what he does he helped me get into a brand new Chevy Silverado went the extra mile gave me a great trade in value for my other truck hassle free and right to the point didn’t waste my time the deal was done in about an hours time. If your ever looking for a new Chevy swing by this dealership and ask for Wayne G. He won’t steer you wrong. Great customer service! More
by Natebchevy22
Employees Worked With
Wayne Guindon, Wayne King
April 03, 2019
Rejected my business I Purchased two Camaros in the last five years at a different dealership and now that I work next-door I thought I would bring mine in for an oil cha I Purchased two Camaros in the last five years at a different dealership and now that I work next-door I thought I would bring mine in for an oil change and because it was not purchased at the dealership they rejected my business More
by Unsatisfied
March 26, 2019
One of my Best Car Buying Experiences From start to finish this was one of the best car buying experiences I’ve had. From the time I walked in Erich greeted me and asked Wayne to please sh From start to finish this was one of the best car buying experiences I’ve had. From the time I walked in Erich greeted me and asked Wayne to please show me some Corvettes. I was given total attention by Wayne who answered all my questions and took the time to explain the vehicles I was interested in to me. After my decision to buy everything went very smoothly. Crystal in the finance office was very pleasant and professional and walked me through the details and documents. All in all it was great and I love my New Grand Sport Corvette. I would highly recommend this dealership. More
by PJF13
March 23, 2019
Another purchase at 100% satisfaction PAUL DRAGICH is the absolute best! He doesn't SELL us vehicles...he FINDS us vehicles that we want at prices we all like. Quality vehicles, excellent PAUL DRAGICH is the absolute best! He doesn't SELL us vehicles...he FINDS us vehicles that we want at prices we all like. Quality vehicles, excellent prices, and knowledgeable/helpful professionals are the reasons we return year after year after year.... Rob and Elaine Sollecito 3/22/19 - 2019 Chev Silverado LD WT More
by Elaine Sollecito
