Paul Miller Honda of West Caldwell

Good Experience My experience with Newton has been great. I had him explaining what to do with the lease program which I had leased a 2015 CRV and was going to retur My experience with Newton has been great. I had him explaining what to do with the lease program which I had leased a 2015 CRV and was going to return it...I leased a 2018 and am very happy with it and the process was all done quickly and went home with my new car. I would recommend him to my friends and Paul Miller. More

Express and quality service Service was performed as requested. No issues. I would recommend this dealer service location. Just one issue - even though I had coupon, they over Service was performed as requested. No issues. I would recommend this dealer service location. Just one issue - even though I had coupon, they overcharged me for oil change. Never found any honest dealership service. More

Best of the Best Amazing place with amazing prices didn't even need to negotiate prices. Jose is an AWESOME sales professional process was in and out. YEAH BABY Amazing place with amazing prices didn't even need to negotiate prices. Jose is an AWESOME sales professional process was in and out. YEAH BABY More

Oil change experience I came for an oil change. Serviceadvisor was excellent( James Dodwell ). It took a little longer than I anticipated, but definitely worth it. The spe I came for an oil change. Serviceadvisor was excellent( James Dodwell ). It took a little longer than I anticipated, but definitely worth it. The special online was definitely worth the drive. More

Professional, quick and friendly service Jose was great to work with. He took care of me with no hassles - and as an out-of-state buyer this was great! I really appreciated how he handled the Jose was great to work with. He took care of me with no hassles - and as an out-of-state buyer this was great! I really appreciated how he handled the whole process. Not to mention - he (and others) stayed over an hour past closing time so I could drive away with my car! More

Exceptional service experience .... Great communication, vehicle was diagnosed and completed in two days...Outstanding, probably the best service experience I’ve ever had!!!! I wou .... Great communication, vehicle was diagnosed and completed in two days...Outstanding, probably the best service experience I’ve ever had!!!! I would highly recommend Paul Miller Honda service department... More

The most horrible service I've received anywhere From the salesman, to managers, to finance guy - completely inept. I was taken for a test drive in the wrong model, which meant taking an extra test d From the salesman, to managers, to finance guy - completely inept. I was taken for a test drive in the wrong model, which meant taking an extra test drive and the salesmen was not knowledgeable about the car in other areas, too. They then insulted my intelligence with the most outrageous monthly cost on a lease: $550 on a $36.000 MSRP for 15 months with $3000 down. Of course, I didn't agree and ended up paying much less, but only because I did my homework and can do math. Flavia is the most rude, condescending woman I've met and yet had the nerve to ask for all 10's on the survey. I gave them all 1's, what they deserved. But the prize for most inept goes to Alejandro, the Finance guy. My temporary tags are expired and he cannot seem to follow through with phone calls to get to the bottom of my paperwork issue. He throws numbers around as if you're stupid and evades when you ask what charges are for. More

Good experience, good service good Service, good price, good attention,the people very respectful i like it everything are nice and i love the honda 2018 car is beutiful good Service, good price, good attention,the people very respectful i like it everything are nice and i love the honda 2018 car is beutiful More

Awesome Jose was great he made it a a great experience....thank you Jose! Price was on point...I would definitely recommend this dealership! Everyone was frie Jose was great he made it a a great experience....thank you Jose! Price was on point...I would definitely recommend this dealership! Everyone was friendly More

Great Experience Got a no nonsense price from the Internet division. Went in expecting to have to deal with "surprises / extras" and time wasting back and forth. Ins Got a no nonsense price from the Internet division. Went in expecting to have to deal with "surprises / extras" and time wasting back and forth. Instead met with great sales people, got a test drive, same promised price, great trade in. Roman Fuchs made us feel very comfortable. We were not pressured and were able to focus on the car and what we wanted. I am so grateful for the integrity of the entire shop, the great value they gave us, and the promptness and ease of the entire process. We've dealt with Paul Miller shops before, and it is well worth the trip in from NY. All car dealers should be this good. More