Paul Miller Toyota of West Caldwell

Reviewed possible findings for initial problem and minimum price. Explanation in detail of service findings, options and price. Called later for exact findings and price. minimum price. Explanation in detail of service findings, options and price. Called later for exact findings and price. More

Excellent service. Outstanding service manager Ronnie Williams. Car running very good Williams. Car running very good More

Nice experience, I bought two cars through the years, very good very good More

Marvin was awesome, everybody went an extra mile to help us out and get the car we wanted! Everything went smooth and light. Best Toyota dealer we have ever encountered! us out and get the car we wanted! Everything went smooth and light. Best Toyota dealer we have ever encountered! More

Very good! I am satisfied with the service and staff , I waited less than expected waited less than expected More

Efficient, fast and courteous. Service advisor Ronnie couldn’t be more helpful. Though this visit was covered by Toyota Care, I’m sure all future visits will be done at this dealt couldn’t be more helpful. Though this visit was covered by Toyota Care, I’m sure all future visits will be done at this dealt More

I needed service for my car. Ronnie was welcoming and very nice. He explained everything I needed for my car and got me quick service. Customer service was excellent and service was fast as well. I was v very nice. He explained everything I needed for my car and got me quick service. Customer service was excellent and service was fast as well. I was very pleased with my experience. More

Good service and nice staff. And I sayThanks for all .I Good service and nice staff. And I sayThanks for all .I will recommend to my friends and other family members The location is also very convenient Good service and nice staff. And I sayThanks for all .I will recommend to my friends and other family members The location is also very convenient More

Best I've found in North Jersey. Service at this location is exceptional. From scheduling, the service desk when you first arrive, to the work and level of care that the mechanics take with your ve location is exceptional. From scheduling, the service desk when you first arrive, to the work and level of care that the mechanics take with your vehicle. Ask for Ronnie! More

They baited me with a price, I put a deposit down, and then, when the vehicle was delivered, they increased the price by $3,000. The longer version of this story is: they told me that I would be eligi then, when the vehicle was delivered, they increased the price by $3,000. The longer version of this story is: they told me that I would be eligible for a specific incentive and they assured me that, while it was highly unlikely that the incentive would be discontinued, I could check back the following month. I did in fact check the following month, and they assured me, again, that the incentive was still in effect. When the vehicle was delivered just two weeks later, they called to let me know that the vehicle had arrived. When I confirmed the price, they notified me that the incentive was no longer applicable. So, the manger, gave me misinformation in this month (July) by confirming that the price was still in effect. And to top this all off, they expect me to make a decision immediately on the new price before they sell the car. Their practices are manipulative and dishonest. I would not recommend dealing with this dealership. More