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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,133 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,133 reviews
March 02, 2020
Worst management and dealership in the world Never buy or even go to this dealership. Period. Sales manager Joeseph will not only give you rough book on a good trade but if you dont get it detail Never buy or even go to this dealership. Period. Sales manager Joeseph will not only give you rough book on a good trade but if you dont get it detailed when you bring it in he will find a bug spot on it after you send and tell him the defects just to get you in . Then cut his offer at least a grand when he was already 1000 under rough nada value on a nice above average car. I stress he is a crook and cant believe he is a manager. he is a xxx.Period. Richardo was a great salesman tho I need him at my business. More
by shawn
March 02, 2020
Great dealership my sales person was great Eric Willis answered all my questions and went way & beyond to make sure I was satisfied with my purchase and explain everything I needed to know about my Jeep. answered all my questions and went way & beyond to make sure I was satisfied with my purchase and explain everything I needed to know about my Jeep. Thanks Dallas Jeep More
by rm30157
Verified CustomerMarch 01, 2020
After a terrible experience with Carvana. I found the same vehicle at Paulding Jeep brand new for the same price! I called Ryan and he had all the paperwork done when I got there and had the Jeep I asked same vehicle at Paulding Jeep brand new for the same price! I called Ryan and he had all the paperwork done when I got there and had the Jeep I asked for waiting in the front. Great experience and fantastic warranty options! Thank you Ryan and Paulding Jeep! More
by JAMESBLOUNT
Employees Worked With
Ryan Hairston
March 01, 2020
This dealership has great sales people who truly cares about their customers. My sales rep and the finance manager were exceptionally helpful in answering my questions. Thanks to Nichole and the young m about their customers. My sales rep and the finance manager were exceptionally helpful in answering my questions. Thanks to Nichole and the young man in finance. More
by Edhollis
Employees Worked With
March 01, 2020
The first time I came to the dealership on 02/25/2020 was to have 2 fob's programmed to the truck and have my Uconnect updated. I was told then that the two fob's that I got from the Cartersville dealership to have 2 fob's programmed to the truck and have my Uconnect updated. I was told then that the two fob's that I got from the Cartersville dealership Robert Loehr would be fine but the 1 that I bought from Amazon might not take the programming and I will still have to pay for it. I only had the 2 from Dodge programmed. I came in this past Saturday 02/29/2020 to have an alignment done, find out why the map/reading lights are flickering and to have my Uconnect updated as mandated by Chrysler. The first time I was told that there wasn't an update for the Uconnect. I spoke to Uconnect customer service from the truck on 02/25/2020 and was told that there was a mandatory update for the Uconnect. I showed my service advisor Tara Shirley the version that was in the truck and the version that it is to be updated to. I got the truck back and got home and checked the version of the Uconnect and it was the same version that it was when I drove in the dealership. I called and spoke to my service advisor Tara Shirley and told her that it wasn't updated and, was told that it must not have taken. She told me to hold on and went to speak to the person that was supposed to have updated the system and, came back and said that they were not there and will get back to me. She never did and now I get this survey. First I'm not stupid, if it didn't work you will get a message that the update failed right then and there. Even in the instructions it says that if you receive an error message and to do it again. I work with, build and update computers all the time. It wasn't done period! Then I was lied to not once but, twice and then ghostedby my service advisor. I will be contacting the Better Business Bureau about your business practices and lies and deceptions to your customers. I was supposed to come back to the dealership to have the overhead console replaced and I will not come back to your dealership because I can't trust that you will actually do the work but charge me for it and when the issue of the flickering lights happens again lie to me again about the reason it happened again. More
by soulfull12
Employees Worked With
Tara Shirley
February 29, 2020
Trisha was great!!! Always responsive with every step of the service/repair needed. She was great to work with and I appreciated her responsiveness. It was a pleasure working with her. the service/repair needed. She was great to work with and I appreciated her responsiveness. It was a pleasure working with her. More
by jeremyguy
Employees Worked With
Trisha Robbins
February 29, 2020
Service was completed in the time originally stated and the price was what I was expecting. Stefan took care of me very well. Miles from sales also answered my questions about a 2019 Chrysler 300 without the price was what I was expecting. Stefan took care of me very well. Miles from sales also answered my questions about a 2019 Chrysler 300 without pressuring me into a purchase. I respect that sales approach and I will return for future sales needs. More
by jeffbrenneman
Employees Worked With
Miles Patterson
February 29, 2020
The service I received at your dealership for my Chrysler T&C was OUTSTANDING. My service advisor Nicole provided OUTSTANDING support during my repair service. The repair technician did a great job of retur T&C was OUTSTANDING. My service advisor Nicole provided OUTSTANDING support during my repair service. The repair technician did a great job of returning my vehicle to a serviceable condition. Nicole continually provided me updated status of the repair process. Your service Department is ABSOLUTELY OUTSTANDING. "Service after The Sale is the EY to a successful business ". Thanks for your Service. More
by BILLHCARROLL
Employees Worked With
Nicole Traverse
February 28, 2020
My service went very well, Nichole was wonderful, she had a great personality and was very friendly. We have never gotten anything but excellent service, Thank you a great personality and was very friendly. We have never gotten anything but excellent service, Thank you More
by PAPADAWG67
Employees Worked With
Nicole Traverse
February 28, 2020
SHORT TERM EXECUTION AND LONG TERM SERVICE PLANNING SHORT TERM EXECUTION: I was last in the dealership on 12-27-19 for a Factory Requested Repair. My GPS Radio update.....(1) This was a QUICK TURN-AROUN SHORT TERM EXECUTION: I was last in the dealership on 12-27-19 for a Factory Requested Repair. My GPS Radio update.....(1) This was a QUICK TURN-AROUND with complete professional care. (2) As to LONG TERM SERVICE PLANNING, each suggested item was based on my Jeep Cherokee's mileage at 89,216 miles, Donna Bell and her team included the following items for my attention over the next 90 days: (1) Brake Flush....(2)Induction Service.... (3)Air Filter....(4) New Tires. (5) I was also informed that the manufacturer suggests a vehicle software update on my GPS to insure proper functioning of the navigation system. My intent is to return to the dealer before May 1 to secure these short-term and long-term servicing needs. I have no doubt that Donna and her team will meet my needs in a very professional manner. My gratitude to this dealership and the opportunity to be a referral source. More
by TPG
Employees Worked With
DONNA BELL....SERVICE ADVISOR
