Peak Kia

Not as promised Having bought three new vehicles at Peak Kia over the years I was not happy to be promised one thing and not received as told. Specifically I went for Having bought three new vehicles at Peak Kia over the years I was not happy to be promised one thing and not received as told. Specifically I went for a maintenance oil change and was advised I also needed a 30,000 maintenance which would cost me approximately $400, which I authorized. Once underway it was recommended I buy new tires. Not wanting to spend the money I was hesitant but was advised if I bought the tires I would not be charged for the alignment and the tires would be 139 each, I would also be eligible for a $100 discount via a coupon available if I spent over $500 which would be the case. After sitting at the dealership for 4 hours my car was completed. When I was presented the bill it did not have the $100 coupon discount and the additional fees associated with the tire purchase was unexpected. When I questioned the charges I was told the coupon was no longer available and the additional charges for the tires were standard. I left having spent over $1,000 and wasting a half day sitting at the dealership. While I understand paying for services and merchandise I believe the offer of a $100 credit I did not get and the lack of disclosure of additional charges was just wrong and misleading. More

Oil change & inspection I was told it would take about 1 1/2 hrs. Seemed like a long time for an oil change, with an appointment. I had a different “issue “ I didn’t mention I was told it would take about 1 1/2 hrs. Seemed like a long time for an oil change, with an appointment. I had a different “issue “ I didn’t mention because I didn’t have possibly 2+ hrs to wait. More

Great dealership Peak Kia has always worked with us we have always returned because of great people, I have worked with bob in service for a long time and our cars ou Peak Kia has always worked with us we have always returned because of great people, I have worked with bob in service for a long time and our cars our now 10 years old and running great More

Regular maintenance Always helpful when we bring our Kia in for its regular maintenance. Helpful in explaining what needs to be done on the car each time. Always helpful when we bring our Kia in for its regular maintenance. Helpful in explaining what needs to be done on the car each time. More

New optima. I’ve been dealing with numerous dealerships and have been very unhappy with all of them some of them other kid dealers my experience at Peak was was I’ve been dealing with numerous dealerships and have been very unhappy with all of them some of them other kid dealers my experience at Peak was was wonderful Mark was great it helped that you were having your in clearance sales that help fit into my budget but I’m very happy with my purchase at Peak Kia More

great! Shannon was a great help in choosing a Used car for one of my daughters. Although we didn’t purchase a car we received plenty of helpful advice. Peak Shannon was a great help in choosing a Used car for one of my daughters. Although we didn’t purchase a car we received plenty of helpful advice. Peak Kia didn’t have a car we were looking for we appreciate Shannon’s advice. Thankyou Shannon More

Awesome! Shannon was a great help to us today. We are are very thankful we were matched up with him. I will be buying more cars from him in the future. Shannon was a great help to us today. We are are very thankful we were matched up with him. I will be buying more cars from him in the future. More

Best car buying experience so far. Best customer service I have ever experienced. Mike is amazing and never made me once feel like I HAD to buy a car that day. Best customer service I have ever experienced. Mike is amazing and never made me once feel like I HAD to buy a car that day. More

Great Experience Mike Topolosky was a pleasure to work with. Very knowledgeable and thorough. The whole staff made our car buying experience less stressful. I would pe Mike Topolosky was a pleasure to work with. Very knowledgeable and thorough. The whole staff made our car buying experience less stressful. I would personally like to thank Mike/ seems he goes above and beyond ! More

Great Experience! Victor was great salesperson! He was very helpful & listened to all of my concerns. Victor managed to get me a great deal on my new car. Victor was great salesperson! He was very helpful & listened to all of my concerns. Victor managed to get me a great deal on my new car. More