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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,525 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,525 reviews

August 22, 2022

They are more concerned selling u work u didn’t come in for, than fixing the complaint u came in for, and not even fixing that More

by ckblomberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Aug 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further please contact me directly. - Nia Orona - Owner Loyalty Manager - (352)622-4111

Aug 24, 2022 -

ckblomberg responded

Tried calling Nia two times if she really wants to talk have her call me

August 22, 2022

The salesperson was kind, professional, friendly and knowledgeable. He made our experience there enjoyable and pleasant. More

by NATALIE.REMBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Pearson Nissan Of Ocala responded

We're so happy to hear this, Natalie! Thanks for trusting Pearson Nissan of Ocala with your business and please don't hesitate to reach out if there's anything else we can do for you!

August 21, 2022

Always professional and timely. Isaac Velasquez continues to be a top tier adviser with my best interest as his priority. More

by HOLLYWOOD91203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Pearson Nissan Of Ocala responded

We appreciate you leaving Isaac and Pearson Nissan of Ocala your great review! We look forward to assisting you again in the future!

August 21, 2022

Always very helpful and trustworthy! This is the only place I will take my vehicle for service. More

by Maria M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the 5 star review, Maria. Hope to see you next time!

August 21, 2022

Clean facility, professional assistance, good communications, clean return of vehicle, pleasant experience, waiting room comfortable More

by JHHATCH33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady service administrator was pleasant and professional
Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the high rating and compliments! We look forward to seeing you next time! -Pearson Nissan Of Ocala

August 21, 2022

Super long waiting of time. Bad. Only for a battery change. Super high price. No More

by IRLORENZO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 23, 2022 -

Pearson Nissan Of Ocala responded

Hello - thank you for bringing this to my attention. We apologize that the service took longer than anticipated, and hope we can earn back your trust during your next appointment. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

August 20, 2022

They have been good for me. I appreciate what Mr. Zach McQuaid had done for me. Keep up the good Service. More

by RCANDDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Zach McQuiad.
Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the honest rating and feedback! We are glad Zach and the team helped you have a positive service visit at Pearson Nissan of Ocala! We'll see you next time!

August 20, 2022

Got a new advisor because the other one is long with the company. The new one is extremely rude and was short with me! Gave me a quote for 59$ and after waiting over two hours just for an oil change he want More

by KRTTOKARSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Collins
Aug 23, 2022 -

Pearson Nissan Of Ocala responded

We appreciate you taking the time to leave us your honest feedback and regret that your experience wasn't up to our usual standards. The team takes this review seriously and wants to help resolve your concerns as best as possible. Please reach out when you have the time to address this with us. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

August 20, 2022

Dishonest service, I brought my car for a revision and I got it back worse than I brought it in. Furthermore they told me my car had problems that didn’t apply to it and solutions my car didn’t needed. The More

by CAROGLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan
Aug 23, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing these concerns. I'm sorry to hear we didn't leave you with a better impression and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Nia Orona - Owner Loyalty Manager - (352)622-4111

August 20, 2022

Professional service area very clean and ready for your car on time. Yes a pleasure More

by KARENSHREVE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Aug 22, 2022 -

Pearson Nissan Of Ocala responded

Thank you for leaving us this great review, Karen! We appreciate you being part of the Pearson Nissan of Ocala family!

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