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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,065 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,065 reviews

January 19, 2025

Clean and nice. Excellent service. Explained every thing getting done to my car as well. More

by Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

We’re delighted to hear you enjoyed our clean facilities and excellent service. Keeping you informed about your vehicle’s care is important to us, and we’re glad we could provide that for you. We look forward to serving you again!

January 15, 2025

I was greeted promptly by a young man that got my milage, etc. and showed me to my service rep. Samantha, who was a delight set me up for an oil change, filter and tire rotation plus the overall inspection More

by TRAINHEAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We’re thrilled to hear that you were greeted promptly and received excellent service from both our team and Samantha. We’re glad the oil change, filter, tire rotation, and inspection were completed to your satisfaction and in a timely manner. We appreciate your feedback and look forward to serving you again!

January 15, 2025

Always helpful on time and really takes good care of you so far they are #1 More

by rjohnson1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your amazing feedback! We’re so glad to hear that our team has been helpful, punctual, and focused on taking great care of you. Your support means the world to us, and we’re honored to be your #1 choice!

January 15, 2025

Perfect service! Vanessa was so kind and helpful. The only complaint I have- they did not reset the oil settings on my vehicle so I got a notification a couple of day More

by kdennis11517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your review! We’re thrilled to hear you had a great experience and that Vanessa was kind and helpful. We apologize for the oversight in resetting your oil settings and understand how that could be an inconvenience. Please feel free to stop by, and we’ll be happy to reset it for you. We appreciate your feedback and look forward to serving you again!

January 14, 2025

Easy process with a wonderful salesman. It was a very easy process and did not spend a great deal of time waiting. More

by AMYMORGAN1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Couch
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your great review! We’re delighted to hear that your experience was easy and that our salesman made the process smooth and efficient. We aim to provide a hassle-free experience for all of our customers, and we’re happy to know we met your expectations. We look forward to assisting you again soon!

January 13, 2025

Service representative (Vanessa) did excellent job of explaining the process, and kept informed about the work. More

by LOCHRANEHM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your feedback! We’re so glad to hear that Vanessa provided excellent service and kept you informed throughout the process. We truly appreciate your kind words and will be sure to share them with her. We look forward to serving you again soon!

January 13, 2025

Great service from start to finish. Drove in the service bay and was met by a service writer and got to work on what needed to be done . Expected good service got great service . More

by richardandcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary McQuaig
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience from start to finish exceeded your expectations. Providing great service is our goal, and we’re so glad we could deliver that for you. We appreciate your kind words and look forward to serving you again in the future!

January 12, 2025

Went for an oil change. Technician failed to secure oil cap. Drove home. Oil all over the place. Had to tow car back to you. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

We sincerely apologize for the inconvenience you experienced. We take full responsibility for the error, and we understand how frustrating this must have been for you. Please know that we are addressing this issue with our team to ensure it doesn’t happen again. We value your feedback and are committed to making things right. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

January 12, 2025

As a customer for a VERY long time I will no longer becoming to this Nissan location… yesterday I had a oil change that Vanessa stated would take no more than 1 hour… this was at 130.. I did not get my More

by HEATHER201392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

We deeply regret that your recent experience did not meet your expectations. As a long-time customer, you deserve timely service and clear communication, and we are sorry that we fell short of that during your visit. We truly appreciate your feedback and will use it to improve our processes moving forward.

January 12, 2025

Quick service for a walk in, friendly staff, Nd the coffee and wifi are a b8g plus More

by DANIELSWARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary McQuaig
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Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your great feedback! We’re thrilled to hear that you received quick service and enjoyed our friendly staff, coffee, and Wi-Fi. We’re always happy to make your experience more comfortable. We look forward to serving you again soon!

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