Pearson Nissan Of Ocala

Zack, our service advisor always goes out of his way to ensure that we are taken care of. He explains the service needed in a way you can understand and why it is important. Is very knowledgeable in the s ensure that we are taken care of. He explains the service needed in a way you can understand and why it is important. Is very knowledgeable in the service procedures. More

Zac my service rep is the best and he is why I come back for he tells of my car problems ahead so I know - he is kind generous and very knowledgeable - Nissan should appreciate his hard work and thank him f for he tells of my car problems ahead so I know - he is kind generous and very knowledgeable - Nissan should appreciate his hard work and thank him for his dedication ymto his customers and the dealership More

Staff was very friendly, know what they are doing, trustworthy, service was very quick, awesome. trustworthy, service was very quick, awesome. More

My husband brought my daughter’s car to the dealership a week prior to me, the check engine light was on. Since it went off they sent him away stating there was nothing they could do. The light came on week prior to me, the check engine light was on. Since it went off they sent him away stating there was nothing they could do. The light came on again, this time I went straight there. I was charged $160 for a diagnostic (ABSOLUTELY RIDICULOUS) but since it was under warranty still, we proceeded. We were told it was the thermostat and O2 censor and it would be $997 (ABSOLUTELY RIDICULOUS) to fix. I called for 2 days to discuss this with the service guy who mysteriously disappeared because I could not get him after several calls and voicemails. When I went there to pay no one discussed anything with me. The guy simply printed my receipt and told me to go pay. Literally no customer service. As I was paying I asked the cashier for the detailed packed she was trying to withhold since no one actually broke down what my $160 revealed. I finally had the car towed down to Buick (that’s what type of car it is). I did not need the O2 censor replaced and fixing the thermostat was was less than over half the price. I will never purchase anything from Nissan again. More

Very patient with what I was looking for and wanted very professional n Courteous nat Diaz n the Nissan team were very good to myself n my wife n I will recommend anyone that I know to Nissan Pearson of Oca professional n Courteous nat Diaz n the Nissan team were very good to myself n my wife n I will recommend anyone that I know to Nissan Pearson of Ocala More

Very professional, knowledgeable, concerned, and caring staff. Brian Collins went over board with concern and keeping me informed as to what was taking place at any time. A very good experience with profes staff. Brian Collins went over board with concern and keeping me informed as to what was taking place at any time. A very good experience with professional employees. Excellent experience. Thank You. More

The service center was excellent in getting my car serviced.Thank you very much for your service serviced.Thank you very much for your service More

I recently bought a car from Evan. I felt he only cared about the sale and not a long term customer. Not very personable. I felt he only cared about the sale and not a long term customer. Not very personable. More

It's a pleasure dealing with Pearson Nissan. Everyone is so helpful. My service rep. She was great. Everyone is so helpful. My service rep. She was great. More

Great service department friendly staff. Love my service guy Isaac Velazquez. Recommend Pearson Nissan of Ocala Love my service guy Isaac Velazquez. Recommend Pearson Nissan of Ocala More