Pearson Nissan Of Ocala

Oil Change This was my 2nd oil change on my truck and one again I was treated very nicely. Want to Thank You for the coin and meeting all the folks there. This was my 2nd oil change on my truck and one again I was treated very nicely. Want to Thank You for the coin and meeting all the folks there. More

Great Service Great service, down to earth people. Jimmy is the best, very intelligent and up front. Customer service is great all the way around, from service advi Great service, down to earth people. Jimmy is the best, very intelligent and up front. Customer service is great all the way around, from service advisors to waiting room. More

Just what I wanted I typically don't like car salesman. But this particular salesman. I told him what I was looking for and he showed me what he had I told him I didn't I typically don't like car salesman. But this particular salesman. I told him what I was looking for and he showed me what he had I told him I didn't want any extras warranties or anything like that and he made sure I didn't get them. Showed me a price. When I went in to sign the paperwork it was that price the price did not go up. He did a great job. Would definitely recommend More

Pleasant experience This was pleasant buying experience from a car dealer that I dealt with for twelve years. The people here from sales to service are excellent. This was pleasant buying experience from a car dealer that I dealt with for twelve years. The people here from sales to service are excellent. More

Prompt, Professional and Courteous Service My wife and I experienced a few, very difficult days with both our Nissans; hers a 2018 Murano, mine a 2018 370z. The Z's problems, in particular, w My wife and I experienced a few, very difficult days with both our Nissans; hers a 2018 Murano, mine a 2018 370z. The Z's problems, in particular, were highly distressful and I can't thank Nichole enough for her professionalism and patience in handling my concerns and stress. She was able to coordinate with both my wife and I and schedule our vehicles for service promptly and around our hectic workday. George and Corey were amazing in helping us address the mechanical issues that threatened to get us both grounded and without the use of both our vehicles. Just as importantly to me and my peace of mind, George took the time to educate me and explain the issues we were facing and how the steps taken to resolve them. There's no doubt in our mind that this is a top notch team!! Luis and Carmen Sprouse More

They just don't care! We had a problem with our tow harness. At the same time the engine light came on. We took it to this dealership to have both problems repaired. W We had a problem with our tow harness. At the same time the engine light came on. We took it to this dealership to have both problems repaired. When we picked it up, the service writer ran into a fence damaging the front end. The trailer harness had been replaced as well as a vent valve, which they said caused the engine light to come on. The bill was almost $700. When we left the lot and turned the truck on and off once, the light came back on. When we hooked up to a trailer, the lights weren't working. We had an appointment to bring it back for the repairs. We called twice and emailed twice, during the three plus weeks they had it, with no response. Finally, after contacting Nissan USA, the service writer called and said it was ready. The body work was done OK, the trailer lights now work, but the engine light is still on. We're not going back to this dealership..., ever! More

Recall - terrific Al Jay and Matt fixed my car. Personal service with a smile. The office staff was great also. As usual Pearson ranks at the top. Al Jay and Matt fixed my car. Personal service with a smile. The office staff was great also. As usual Pearson ranks at the top. More

oil change plus A review was submitted on October 1, 2019 when we first received the survey. .We have nothing but pride for this dealership. Great dealership, friend A review was submitted on October 1, 2019 when we first received the survey. .We have nothing but pride for this dealership. Great dealership, friendly and dependable. More

Staff was courteous and kind. Everyone at Nissan is very pleasant and helpful. They make sure your comfortable when waiting, offering drinks and snacks. Service staff is very accom Everyone at Nissan is very pleasant and helpful. They make sure your comfortable when waiting, offering drinks and snacks. Service staff is very accommodating, and takes time to explain things. More

Good service The wait time is less. The service was fast and perfect. I recommend this place to anyone, especially Isaac. He’s very competent, friendly and informa The wait time is less. The service was fast and perfect. I recommend this place to anyone, especially Isaac. He’s very competent, friendly and informative. We’ll go back again More