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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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October 30, 2022

Very efficient. Never have to wait for service. They explain everything that they will do and pay attention to the customer’s issues. Excellent service More

by tombigfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beck
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the excellent review! We're honored to receive your support and look forward to seeing you next time here at Pearson Nissan of Ocala!

October 30, 2022

The service advisor was very helpful and able to give me all needed information for me to understand. More

by Driscolldevy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your 5-stars! We're ecstatic that we provided you with an excellent service! -Pearson Nissan of Ocala

October 30, 2022

I had a bad experience with one of the service representatives, I was going to purchase tires but I found a better price somewhere else so I asked her to cancel the service and and she got upset, More

by DG2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cristina Rosario
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for reaching out. I'm sorry to hear about this experience and would like the opportunity to discuss it with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Nia Orona - Owner Loyalty Manager - (352) 622-4111

October 30, 2022

Isaac is a delight to work with. The service men are knowledgeable & friendly. Overall my experience was enjoyable. More

by MIMIMOJICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful review! Isaac & the team look forward to seeing you next time here at Pearson Nissan of Ocala!

October 30, 2022

Always great attentive service when arriving at the Nissan service center. Most importantly there’s no wasting time—they get to business fast! . Please keep this customer service. More

by Krabi360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Jim Spaulding, Hannah Cadle, Charles Beck
Nov 01, 2022 -

Pearson Nissan Of Ocala responded

We appreciate you trusting the Pearson Nissan of Ocala team with your service needs! Thanks for your business and we'll see you next time!

October 29, 2022

Service is sort of slow but at least they examine your car and tell y what’s wrong More

by THEOLA1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review. If you wish to discuss this experience further, feel free to reach out to our team.

October 29, 2022

I was a little worried at first when I was told that I would need to take my car to the dealer by my regular mechanic. I've heard horror stories ranging from being ripped off by un neccessary repairs etc. More

by Cnm91414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor
Oct 31, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience working with Brian at Pearson Nissan of Ocala! We're so happy that he was attentive to your needs during your recent visit! We appreciate your business and hope that you can trust our team with future repairs!

October 28, 2022

Professional and honest. My serve rep was very good. I appreciated bringing my car in for service last minute. More

by BOBBYSUEBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lady
Oct 28, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We appreciate you visiting us here at Pearson Nissan of Ocala and hope we can be of service again in the future!

October 28, 2022

Great service. Took my car on time. Did the expected work and reported any other issues. This was my 2nd visit since I moved in the area. Very friendly and honest. More

by btrudeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Oct 28, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your business! We appreciate your positive feedback and look forward to seeing you again next time!

October 28, 2022

Service was good. My wait time was not long. Things were explained fair. Good visit. More

by SHATARA_WEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Dean
Oct 28, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We hope to see you again next time here at Pearson Nissan of Ocala!

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