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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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October 24, 2022

From the moment I drive in all the employees were accommodating, professional and eager to serve. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Pearson Nissan Of Ocala responded

Thank you for your review, Mike! We're so happy that we earned your 5-stars! -Pearson Nissan of Ocala

October 24, 2022

Helpless, bad service , everything is bad. Not recommend. Don’t like service. Very bad service More

by 1017975445
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Oct 25, 2022 -

Pearson Nissan Of Ocala responded

Hello - we're sorry to see your negative impression of your recent visit. If you wish to discuss this further, feel free to reach out. Thanks, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 24, 2022

Very friendly and professional staff, I always leave happy of my decision of going back to service my car at Nissan P Ocala More

by SISITA725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Charles Beck
Oct 24, 2022 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala! We promise to provide you with this level of service for all future visits.

October 24, 2022

Nice clean easy to make appointments. The only place I will take my car for serviy More

by ACHIAMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back here at Pearson Nissan of Ocala for all of your future automotive needs!

October 24, 2022

I have been doing business with Pearson Automotive Dealerships since 2006. In the last three years their service end has diminished significantly. More

by JOEFERRARA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Pearson Nissan Of Ocala responded

We appreciate your honest feedback, Joe. We regret to hear that your opinion of our service has been reduced and we want to help resolve these concerns. Please reach out so we can understand what's going on. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 23, 2022

Great work and excellent customer service. I would come back and I would do Recomendation to a friend. More

by FAROCIO43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
Oct 25, 2022 -

Pearson Nissan Of Ocala responded

Thanks for the five stars! We hope to see you back! -Pearson Nissan of Ocala

October 23, 2022

This is a very nice place. I look forward to bringing my car here to be serviced. More

by BMILLER3647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Oct 25, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Pearson Nissan of Ocala!

October 23, 2022

When I purchased my new vehicle March 2020 I was told at loan signing I would receive 10 free oil changes. I took car in for oil change October 20, 2022 and the service advisor stated I would have to pay$ More

by CINDY40_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Pearson Nissan Of Ocala responded

Hi Cindy, thank you for sharing your review, and apologies for the miscommunication. We hope to provide you with a better experience next appointment.

Oct 24, 2022 -

CINDY40_2000 responded

Unless my other 8 free oil changes are granted, I will take my vehicle to another Nissan dealership.

October 22, 2022

One of the best dealers we have dealt with in this area so far thanks More

by RCOXP97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
Oct 24, 2022 -

Pearson Nissan Of Ocala responded

Wow! Thank you so much for the great review! We look forward to seeing you again! - Pearson Nissan of Ocala

October 22, 2022

Dealership was fine, we came in on Sat for oil change for my Rouge and ended up trading my other car for Kicks. By Tues the loose fuel cap light came on and Wed the check engine light came on. Supposed t More

by terryh3usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Oct 24, 2022 -

Pearson Nissan Of Ocala responded

It's hard to hear that we didn't earn your five-stars. If there is anything that I can do to improve your experience, I would like to help. Would you please call me at your earliest convenience? Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

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