Pedder Nissan

My personal experience I took my truck in for service it had and it comes out that when they gave it back i still have to end up and investing more money prior to what they I took my truck in for service it had and it comes out that when they gave it back i still have to end up and investing more money prior to what they charged me so in other words I got screwed, by the way the customer service was horrible More

Oil Change rotate tires check fluids check brakes I think when you bring your car in at 8am for an oil change it should not take 21/2 hrs to do it I I think when you bring your car in at 8am for an oil change it should not take 21/2 hrs to do it I More

Excellent Hi....I wanted honest sales people and found that in Jason. Explained everything and was honest and , I would recommend to my friends. Tom the Sal Hi....I wanted honest sales people and found that in Jason. Explained everything and was honest and , I would recommend to my friends. Tom the Sales Manger made it happen. I am happy with service and getting my car from a returning lease. Thank you Marsha Helmuth More

Fast and easy We went to purchase a new vehicle without really knowing what we wanted. I had researched Nissan Rogues on online and went to Pedder Nissan to test d We went to purchase a new vehicle without really knowing what we wanted. I had researched Nissan Rogues on online and went to Pedder Nissan to test drive one. Christian was pleasant, knowledgeable and very accommodating when at the list minute I changed my mind on the color. It was an extremely hot day and Christian was very patient while I walked around the vehicles trying to figure out if this was what we wanted to buy. We were limited on time to get the paperwork processed (probably because I couldn't decide on the color) and Efrain was very helpful getting all the paperwork done efficiently. Very nice and not pushy at all. Would definitely go back to purchase another vehicle there when the time comes to replace these. More

Horrible! I had an appointment and “Jose” told me to ask for him personally that he would take care of my issue. However, when i got there there was a huge line I had an appointment and “Jose” told me to ask for him personally that he would take care of my issue. However, when i got there there was a huge line of cars waiting for them to open after that i was told my car would take 30 min for an oil change and after 20 min i saw jose in the hallway and he said my car was almost done. About 10 min later i go sit outside since my car was about to be done. As i sat there i saw that my car was parked not touched right in front of me. They put it on the side where people do no have appointments. I confronted “Jose” and asked why he lied to me and why was my car right there not touched he very carelessly said he didn't know. I was so upset and expressed to him how i specifically spoke to him and let him know i had things to do and could be waiting all day for an oil change he still didn't seem to care whatsoever. I spoke to the General sales manager after that my car seemed to be done all of a sudden. I don't trust them and honestly my experience is similar everytime! More

It was cool. Wait time was average for a Friday morning My wait time was okay . After my oil change my car makes a loud noise, I think it’s the radiator ? I’m not sure My wait time was okay . After my oil change my car makes a loud noise, I think it’s the radiator ? I’m not sure More

Great Costumer Service! The folks at Peddler Nissan truly care for customers, if something is not happening that should they are accommodating and ensure you are happy and ta The folks at Peddler Nissan truly care for customers, if something is not happening that should they are accommodating and ensure you are happy and taken care of! I would highly recommend them!! More

Excellent service I was treated kindly as soon as I met a service rep, He prepared me for a short wait while my car was in for maintenance, and he offered me coffee a I was treated kindly as soon as I met a service rep, He prepared me for a short wait while my car was in for maintenance, and he offered me coffee and doughnuts, plus a ride home. My car was returned to me and I left the Nissan dealership content, being treated so well. . Thank you.... M. Suniga More

Service department I always have a great experience whenever I go to get my Nissan serviced here. The staff are always helpful and pleasant. This is the only place I tak I always have a great experience whenever I go to get my Nissan serviced here. The staff are always helpful and pleasant. This is the only place I take my Nissan to. More

Four Hours To Change a Battery? Their service department normally does a good job. Not today. I came in to get my battery replaced. I had to wait 4 hours with zero apology from anyo Their service department normally does a good job. Not today. I came in to get my battery replaced. I had to wait 4 hours with zero apology from anyone. The service writer Jose Medina did not seem to know what he was doing. He had trouble writing up the service. I informed him that AAA had advised me that the battery in my car was failing and it likely needed to be replaced. It took 3 hours to be informed that yes it needed to be replaced. Jose never did check on me during that time even though I was in the waiting center. I had to track him down to get an update as to why it was taking so long. He said he would find out and get back to me. 30 minutes late he still had not gotten back to me so I tracked him down at his work station to get an update as he had forgotten to inform me of the progress on my vehicle. About 20 minutes later I was told I needed a new battery. Almost an hour later my car was ready. Jose spent most of time on his phone texting and as I said paid zero attention to me as a customer and I never got an apology or explanation as to why it took so long. I may not have my car serviced here again even though I have had my car serviced here before with no issues. They definitely have lost me as customer to buy a new car. More