Penske Buick GMC Of Cerritos

Jay went over and above in service to find and deliver our car. We I contacted at least 5 other dealers with no satisfaction, as we needed a car with features to fit our needs. We were starting to look a our car. We I contacted at least 5 other dealers with no satisfaction, as we needed a car with features to fit our needs. We were starting to look at ford since we could not find an Acadia with the accessories we required until we spoke with Jay. He found exactly what we needed and had it shipped in from almost 400 miles away. He also met us on his day off to deliver the car. Great dealership, exceptional service. I will recommend Jay to anyone I know wanting to purchase a new car. More

I purchased a 2007 cadillac cts-v from this dealership and am totally disappointed in the quality of the car sold to me. I have a written statement from Matt L stating the car was mechanically sound. I re and am totally disappointed in the quality of the car sold to me. I have a written statement from Matt L stating the car was mechanically sound. I received the car with 4 damaged wheels(1 was to be replaced by dealership) one wheel was actually cracked beyond repair. Also the a/c did not work. I have owned the car for three weeks and it has been in the shop for 10 days. When delivered the transmission was not working properly and is currently being replaced. NO RESPONSE from dealership on the unsafe car they sold me. More

Went into the dealership uncertain which vehicle to purchase (Lucerne, LaCross, Enclave). Jay was extremely helpfull in assisting with my choice of the Lucerne. Follow up by Jay and Sam was consant and purchase (Lucerne, LaCross, Enclave). Jay was extremely helpfull in assisting with my choice of the Lucerne. Follow up by Jay and Sam was consant and rewarding. Great dealership, will definitely refer to other potential customers. More

I visited multiple GMC Dealers in Orange County in search for my perfect New Sierra 1500 Truck and for the right price. Almost every other dealer I visited I was greeted with such cheeky and callous attitud for my perfect New Sierra 1500 Truck and for the right price. Almost every other dealer I visited I was greeted with such cheeky and callous attitudes. This purchase was very important to me and was something I’ve saved and waited a long time for. Every time I came to Penske Buick GMC of Cerritos I was gladly received. I dealt with Jay Janadi for the majority of my sale where he was very cordial and understanding. We were able to find the truck I wanted with all the great features all for a price that I could afford. I was very pleased with my experience and I will certainly recommend my friends and family to this establishment. More

I would ABSOLUTELY recommend this dealer to anyone in the market for a car. After months of research, I finally decided on a GMC Terrain. After requesting price quotes from several GMC dealerships in the L market for a car. After months of research, I finally decided on a GMC Terrain. After requesting price quotes from several GMC dealerships in the L.A. area, I took the best quote to Cerritos GMC, and without hesitation they beat it. They even honored the trade-in value from AutoTrader.com after they inspected it. I spent 30 minutes at the dealer for the test drive, at which point I dropped off my quote from the other dealer and the AutoTrader quote for my trade-in. The rest of the negotiations/details were over email or phone. 2 days later, I dropped in to pick up my car, sign paperwork and drove off in my new family car. Because I was pressed for time (as I usually am) I told them not to worry about the full tank of gas. They insisted that I come back and they would fill up my tank for me. I returned the following and they kept their word and filled up my tank. The intenet management team at Cerritos GMC provided by far the smoothest, most hassle-free car experience that I have ever had. More

We had a great experience and got the best deal!! We were greeted by the manager and were treated well. We couldn't be happier about our purchase and whom we purchased from. We will definitely come back in t greeted by the manager and were treated well. We couldn't be happier about our purchase and whom we purchased from. We will definitely come back in the future. I would recommend this dealership!!!! More

Very friendly sales person, all my questions where answered, i did not feel pressured while making my decision. Thank you for everything, i will recommned this dealer to my friends and family. I love answered, i did not feel pressured while making my decision. Thank you for everything, i will recommned this dealer to my friends and family. I love my new car i feel very happy with my purchase, my son loves it too! More

Isaac worked very hard to get the type of car we wanted. We wanted a specific interior and exterial color that was evidently hard to find, but he made several calls to find the car, and kept in telephone co We wanted a specific interior and exterial color that was evidently hard to find, but he made several calls to find the car, and kept in telephone communication with us every hour or so to give us an update. He never stopped until he found the car we requested! He was professional and friendly; we would definitely recommend him. More

The recent acquisition of my 2011 GMC Sierra (Denali) Pickup from Cerritos Buick/GMC was one of the most pleasant and stress-free automotive purchases I’ve ever made. The staff there, especially my Sale Pickup from Cerritos Buick/GMC was one of the most pleasant and stress-free automotive purchases I’ve ever made. The staff there, especially my Salesman, Chris Sanchez were all extremely courteous and helpful in assisting me to design and locate the vehicle that best met my personal needs. I would enthusiastically recommend this dealership to anyone who is looking for a new car or truck, with full assurance that their buying experience will result in a very positive and rewarding outcome. I give Chris and Cerritos Buick/GMC two thumbs up and ten out of a possible ten points for excellence, professionalism, and exacting attention to the customers’ needs. Semper Fi, David K. Winnett, Jr. Captain, United States Marine Corps (Retired) More

Dealing with Cathy Sommerville and her sales and finance team was so easy. Sales negotiation went real smooth and fast with no haggling.Cathy met my price. Even her fleet sales manager Chris Sanchez went ov team was so easy. Sales negotiation went real smooth and fast with no haggling.Cathy met my price. Even her fleet sales manager Chris Sanchez went over the electical features of my new 2011 La Crosse that included spending over 45 minutes after hours on his own time explaining all of the electronic features and how to operate them after I ran out of questions. I really appreciated Cathy and Chris's time spent with me to make my sales experience so easy. I really enjoy the smooth ride of this new LaCrosse. I would highly recommend using the fleet sales team of Cathy and Chris for your next Buick/GMC/Hummer purchase. More