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Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
873 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 873 reviews

August 05, 2023

Everyone was super kind and helpful. They helped us find the perfect car for my daughter. I know she going to be really happy! More

by KATHYH901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Penske Buick GMC Of Cerritos responded

Congratulations on your new vehicle, Kathy. We're thrilled to learn about your wonderful experience with our Sales Department and that they were able to find the perfect fit for your daughter. Thank you for taking the time to leave us a perfect review. We look forward to working with you again at Penske Buick GMC of Cerritos in the future.

August 04, 2023

The service was completed rapidly. The service gentleman was cordial and thorough. That’s all. More

by LEECWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 05, 2023 -

Penske Buick GMC Of Cerritos responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Penske Buick GMC of Cerritos for all of your automotive needs. We thank you for your business.

August 04, 2023

Albert could not have been any more professional. Only problem is month delay in obtaining repair part. Also get some xxxx coffee for early morning arrivees. More

by JAMESPAINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Sep 14, 2023 -

Penske Buick GMC Of Cerritos responded

Hi. Thank you for your 5-star review of your experience with our Service Team. We are so pleased that our team provided top-notch professionalism throughout your visit. Thank you for being a Penske Buick GMC of Cerritos customer and let us know if we can assist you further.

August 02, 2023

Both, Camille and Josue, as well as the Finance Officer were very polite, Courteous and Professional. We walked out happy about their treatment to us. We will recommend Them anytime More

by RMORGUTIABROKER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Penske Buick GMC Of Cerritos responded

Thanks for the great feedback and recommendation! Polite, courteous, professional, and customer service are top priorities here at Penske Buick GMC of Cerritos. We're so glad to learn you had a great experience with our Sales Team and we know the future will yield equally great results. We appreciate your business and hope to see you again soon.

July 30, 2023

Very good service! Javier was very patient and informative with us during the entire purchasing process. Walter was also very informative not not too pushy during the f More

by JORGEPEREZ106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter
Aug 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our patient and informative Sales Department was helpful during your entire purchasing process. We happily await your next visit to Penske Buick GMC of Cerritos.

July 29, 2023

The impecable professionalism as well as the amazing service I received from the service manager Mr. Gary Bener and the service advisor Mr. Bernardo Reynoso deserve the highest of grades. I hope these More

by RYBARRA4145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Reynoso and Gary Bener
Jul 31, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your amazing five-star review. Our Service Team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Penske Buick GMC of Cerritos.

Jul 31, 2023 -

RYBARRA4145 responded

Feel free to share my review of the fantastic service you provided to me to whom every you would like. I think the public should know how great your attention to customer service is Thank you 😊

July 29, 2023

I was taken right away and waited for my car and it was ready when I was told More

by BJOJOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert valencia
Jul 30, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to write about your great experience. It's rewarding to learn that our Service Team took care of you and your vehicle in a speedy fashion. We hope that you will continue to choose Penske Buick GMC of Cerritos for all of your automotive needs in the future!

July 27, 2023

I think this is the Best Buy experience I’ve ever had ever there. It was no surprises at all. I was waiting for it and nothing happened. It was incredibly transparent. I will recommend everybody to this More

by jnuce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Penske Buick GMC Of Cerritos responded

We are happy to learn that you had a satisfactory experience. Our Sales Team of professionals always aims to provide the best car-buying experience we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Penske Buick GMC of Cerritos.

July 26, 2023

Camille is an excellent sales person. She answered our questions. She made it possible for us to understand the whole process. Made us feel very welcome and currently still keeps in touch More

by zermenoyaritza14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Penske Buick GMC Of Cerritos responded

We're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at Penske Buick GMC of Cerritos was very helpful and was able to provide answers to all of your questions. We hope to work with you more in the future.

July 23, 2023

Camille was extremely helpful knowledgeable and very supportive, helpful and answered all our questions professionally. More

by JUAN.ACEVES403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Penske Buick GMC Of Cerritos responded

We're happy you found our team to be helpful, knowledgeable, professional, and very supportive during your visit here at Penske Buick GMC of Cerritos. We strive to deliver an excellent experience and we're glad you found this to be the case during your visit. Thank you for the positive five-star review and if you need any further, please reach out!

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