Camille Soto
Internet Sales Representative
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
52 Reviews
Write a Review52 Reviews of Camille Soto
April 17, 2024
Camille was great from the start. Used your internet portal and was able to get pricing on the vehicle that was a lease for our company. Many other dealers want you to come see them Used your internet portal and was able to get pricing on the vehicle that was a lease for our company. Many other dealers want you to come see them before giving you pricing, which I did not have the time for. My only drawback to the deal is how long it took to sign the documents and get the vehicle. 2.5 hrs was too long. More
April 15, 2024
Both sales people and the manager were excellent. Whole process completed in 3 hours friendly , professional and straight forward. Whole process completed in 3 hours friendly , professional and straight forward. More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Clarissa Vargas
April 03, 2024
Great experience! Had an issue with the initial truck and they swapped it to another truck for me seamlessly! Had an issue with the initial truck and they swapped it to another truck for me seamlessly! More
Other Employees Tagged: Matthew Stein
April 02, 2024
Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More
March 31, 2024
KAY AND CAMILLE WERE GREAT. IT WAS QUITE BUSY BUT THEY MANAGED TO TAKE CARE OF EVERYTHING !! I ENDED UP WITH A NEW 2024 INSTEAD OF A 2021. I AM HAPPY WITH MY NEW SUV. GERMA IT WAS QUITE BUSY BUT THEY MANAGED TO TAKE CARE OF EVERYTHING !! I ENDED UP WITH A NEW 2024 INSTEAD OF A 2021. I AM HAPPY WITH MY NEW SUV. GERMAN IN F & I WAS GREAT TOO!!! I AM BRINGING THE REST OF THE FAMILY HERE. More
Other Employees Tagged: KAY INOUE. GERMAN IN F & I DEPT.
March 26, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
Other Employees Tagged: Josue Moreno, Matthew Stein, Cristina Morales , General Manager gave incorrect information through a sells person and never returned my calls.
March 20, 2024
Good people to work with. It was straight to the point and a painless process to work with Penske and their staff. It was straight to the point and a painless process to work with Penske and their staff. More
Other Employees Tagged: Josue Moreno , German Cotto
March 08, 2024
Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More