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Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
873 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 873 reviews

July 03, 2023

The service was great . Everyone was so attentive and accommodating. Highly Recommend this dealership. Thank you More

by MOISPEREZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Penske Buick GMC of Cerritos wants to thank you for your excellent review. It makes us happy to read that you received great service, and that our team was attentive and accommodating. We appreciate your recommendation and we hope you enjoy your day.

July 02, 2023

I am very satisfied with all. the service provide and very please with Jose Solis. Thanks again for make my buying experience easy. More

by alexeman07@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Penske Buick GMC Of Cerritos responded

We appreciate you taking the time to leave us a five-star review. It is pleasing to know that our Sales Team ensured you had an easy buying experience. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Buick GMC of Cerritos for all of your automotive needs.

July 02, 2023

Very good customer service. All individuals I had contact with were very polite and honest. They listened to my needs and restrictions and made it work without pressure. Offices More

by MY1LOVEMILAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio (he was working under Javier)
Jul 04, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Service Team at Penske Buick GMC of Cerritos. We thank you for your business.

July 02, 2023

Simpson GMC customer. Changed to Penske because it is more convenient. I was surprised to see that After tire rotation, air pressures and tire location was not recalibrat More

by Markfl11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas . 5 stars
Jul 04, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, We appreciate you taking the time to leave your review. I would like the opportunity to discuss any feedback you have about your recent service experience with us at Penske Buick GMC of Cerritos. Can you please send your contact information to me? Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

July 02, 2023

I don't understand why Sunbit is not being used here. And used at other Buick and GMC locations. Get on Board. More

by MAYETUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Jul 03, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Customer satisfaction is important to us here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you to address your feedback. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

July 01, 2023

Both Matthew and Clarissa were extremely helpful and friendly and made the entire process seamless and easy. I will recommend this dealership to everyone. They made this buying experience so great and I More

by jvezina82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter finance
Jul 03, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for this 5-star review of your buying experience with our helpful and friendly Sales Team here at Penske Buick GMC of Cerritos. An easy and seamless experience is always our goal. Please let us know if you need anything down the road.

July 01, 2023

Dealer was very professional and welcoming . Answered all questions with clarity. Overall 10/10 clarrisa and matt were very helpful in finding the exact truck i was looking for thank you! More

by chrismartinez020990
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter martinez
Jul 03, 2023 -

Penske Buick GMC Of Cerritos responded

Hi Chris, we are happy to learn that our Sales Team could help you find what you were looking for at Penske Buick GMC of Cerritos! Congratulations on your new truck and have a fantastic rest of your day.

July 01, 2023

Very helpful and would recommend the dealer to anyone. Thank you for all the help. More

by 19DRD91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Penske Buick GMC Of Cerritos responded

We are so grateful for this positive five-star rating. Our entire team was happy to assist and we thank you for your recommendation here at Penske Buick GMC of Cerritos.

June 30, 2023

Stephanie did a great job keeping me updated all the time. they fix the problem with the AC and my truck is working properly now. More

by tio_jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jul 01, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to leave a positive rating and review for us at Penske Buick GMC of Cerritos. We are happy our Service Team was able to assist you with repairing your A/C. We thank you for your business.

June 30, 2023

The Service tech's were great very knowledgeable and friendly, but the service done on my 2005 GMC Denali were pretty pricy for the labor rate. More

by D Lopez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donald - Service
Jul 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention and for noting our very knowledgeable and friendly Service Techs. I would like the chance to speak with you about the pricing for the recent service done on your 2005 GMC Yukon Denali. Would you please reach out to me directly? I appreciate your time! Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

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