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Penske Toyota

Downey, CA

4.9
1,886 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

May 12, 2022

Richard is amazing. Knows how to care for the customer and your vehicle is always in good hands. More

by jmcampos08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
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May 13, 2022 -

Penske Toyota responded

Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed.

May 12, 2022

The fleet leasing manager provided excellent service as usual above and beyond. The call of duty. More

by goshenhorse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lohsawat
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May 12, 2022 -

goshenhorse responded

Excellent service and assistance from Dan Lohsawat

May 12, 2022 -

goshenhorse responded

Excellent service

May 12, 2022

Laura was amazing, friendly and helpful. Finance was great! Second car we purchase at Toyota Downey. More

by Zendejas.363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
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May 12, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you enjoyed a friendly and helpful car-buying experience. Congratulations on your second vehicle from us. We hope to work with you again.

May 10, 2022

Linh is a great sale person. Super easy to work with. Not pushy at all…super friendly and professional More

by lv90266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny and Linh
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May 11, 2022 -

Penske Toyota responded

Thank you for sharing this review with our team. We are thrilled to learn that you enjoyed our no-pressure sales approach. It's great to know that our team was friendly and professional. Thank you for choosing Penske Toyota of Downey.

May 09, 2022

Great service everyone is always helpful specially Alex. He always goes above and expectations also the mechanics are very knowledgeable and helpful. More

by Yesenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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May 12, 2022 -

Penske Toyota responded

Hi Yesenia, It's wonderful to learn that our team always goes above and beyond to assist you. At Penske Toyota of Downey, we appreciate your return business and look forward to working with you again.

May 09, 2022

Great environment and courteous employees. Thanks for your service. Prices were higher then the last Toyota dealer I went to in LA county. More

by Dwant10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego and you he new guy and sean deserve the five stars. Don’t know who Jennifer is (never met her)., Sean Weaver, Jennifer Norsworthy
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May 09, 2022 -

Penske Toyota responded

Hi there, We are happy to know that you found our team to be courteous. Please know that you are always welcome here at Penske Toyota of Downey.

May 08, 2022

Well you have a distinguiesh personnel ready to give you a helping hand ,very gratefull More

by Marcelgar1945
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert, Nancy
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May 08, 2022 -

Penske Toyota responded

Hello, Thank you for your kind words and at Penske Toyota of Downey, we look forward to seeing you again.

May 07, 2022

Accurate, dependable, Extremely helpful, communicative, best customer service worldwide, helping you have your car at your Best, excellent deals, peace of mind, they don’t do anything without your permissi More

by ZFaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José above and beyond Jonathan excellent professional Customer Service great team worker, Sean Weaver, Jennifer Norsworthy
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May 10, 2022 -

Penske Toyota responded

Hi there, It's lovely to learn that our team could meet your expectations. At Penske Toyota of Downey, we appreciate your return business and we look forward to seeing you again.

May 07, 2022

Great Fast service will be back. ....service rep good service and explained services... No hassles More

by Cdoming4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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May 07, 2022 -

Penske Toyota responded

Thank you for leaving this positive review for our team. We are glad to know that your recent visit to our Service Department exceeded your expectations and was hassle-free. The Penske Toyota of Downey invites you back for any future auto-related needs.

May 06, 2022

Good costumer service really friendly staff! My service was really fast I didn’t have to wait too long. More

by Florl_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Report | Print
May 07, 2022 -

Penske Toyota responded

Thank you for the high rating for our Team here at Penske Toyota of Downey. We are glad you had a quick and easy visit here with us and that your Service Team was very friendly. We hope to see you again in the future.

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