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Penske Toyota

Downey, CA

4.9
1,886 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,886 Reviews of Penske Toyota

April 29, 2022

Great service, and it was fast. And Edgar the service tech was excellent. Very efficient. More

by Michele-renee1963@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
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May 02, 2022 -

Penske Toyota responded

Hello. Thank you for recognizing our speedy and efficient Service Department. Our top priority of customer satisfaction here at Penske Toyota of Downey. We appreciate your positive review.

April 29, 2022

No one is honest in there. All they do is rob you. No I will not recommend , thank you.! More

by Guzmanroxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheila , Sean Weaver, Jennifer Norsworthy
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Apr 30, 2022 -

Penske Toyota responded

Hello, Your feedback is important to us here at Penske Toyota of Downey and I would appreciate the opportunity to speak with you to address your feedback. Please reach out to me directly. Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

April 29, 2022

Linh Lam, the feet manager is amazing. I wanted a specific minivan and he got me exactly what I was looking for. It was such great experience all around. Easy, straight forward, polite a More

by Benkotler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
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Apr 30, 2022 -

Penske Toyota responded

We're pleased that your visit here at Penske Toyota of Downey easy, straight forward, polite, and so much more. We look forward to seeing you again in the future, Benkotler. Thank you for the five-star rating.

April 28, 2022

Penske Toyota really made me feel at ease and like I was family. I have already recommended many friends. Thank you for making it easy and getting me the best deal I could have. More

by Codie G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish Khan
Report | Print
Apr 30, 2022 -

Penske Toyota responded

We are glad to know that you had a pleasant and comfortable car-buying experience, Codie. Thank you for taking the time to share your review with us. Congratulations on your new vehicle. Should you need anything further, the Penske Toyota of Downey Team is ready and willing to assist you.

April 28, 2022

Service department is amazing. Super sweet staff!! It is always a pleasure taking my car in for maintenance. They are honest and very efficient. More

by Amrivera84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Apr 29, 2022 -

Penske Toyota responded

Thank you for taking the time to share your 5-Star review with us. It sounds like you had a quick and efficient visit for maintenance on your vehicle. When it's time for your next service visit, the Penske Toyota of Downey team will be ready to assist you.

April 28, 2022

I like the fact that there main concerned that I was satisfied with their service and that all my needs were taken care of. Thank you Johnny Jimenez and your team for the excellent customer service More

by Larry Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Apr 28, 2022 -

Penske Toyota responded

Larry, thank you for the great review. We are happy to assist with any of your future automotive needs at Penske Toyota of Downey.

April 28, 2022

A very professional staff return car as promised. . The service manager Sheila is amazing along with her staff ! Thank you !! More

by claudiamiramontes6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHIELA
Report | Print
Apr 28, 2022 -

Penske Toyota responded

Thank you for the amazing review. We are so happy to hear the staff was so great. We are happy to assist with any of your future automotive needs at Penske Toyota of Downey.

April 27, 2022

I have used Penske Toyota of Downey for the past 15 plus years for service on my vehicles. My wife and I are on our 5 Toyota. They have always met my expectations when servicing my cars, and have always han More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila (service manager) Sonia Vasquez (service advisor)
Report | Print
Apr 28, 2022 -

Penske Toyota responded

Thank you for the fantastic review. We are so happy to learn that you have always had your expectations met throughout the years. We look forward to assisting with any of your future automotive needs at Penske Toyota of Downey.

April 26, 2022

Service was great,Customer service was awesome, the time they took to fixit good, price ok More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 27, 2022 -

Penske Toyota responded

Hi Laura, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota of Downey and we look forward to servicing your car again when needed.

April 25, 2022

The overall experience was pleasant and Rick was great. The whole buying process was smooth. More

by Thornsie4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick burgess, Jennifer Norsworthy
Report | Print
Apr 26, 2022 -

Penske Toyota responded

We appreciate the feedback for our team here at Penske Toyota of Downey. Congratulations on your purchase.

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