Peoria Subaru

Fraud? I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor got a secretary who said they would call back. this was 2 pm friday they never called back. today monday I drove over to shop and asked why I was charged 6 quarts. they credited me for 1 quart. This was my 5th oil change. First 4 were [free]. but all 5 showed 6 quarts. I believe this is fraud. So what else are they cheating on. More

Love Moore Subaru Everyone is always friendly, professional, and gives my Forrester TLC. They listen to my concerns and answer my questions in a way that I understand t Everyone is always friendly, professional, and gives my Forrester TLC. They listen to my concerns and answer my questions in a way that I understand their answers. More

Great service from Cory as always! I always receive great service and peace of mind from Cory at Peoria Subaru. This was my 100K mile service and maintenance, and my 2012 Impreza runs g I always receive great service and peace of mind from Cory at Peoria Subaru. This was my 100K mile service and maintenance, and my 2012 Impreza runs great. Thanks! More

Excellent, always great I have use this dealership since buying the car in 2015. Appointments made via the internet and the time spent waiting has always been a good experi I have use this dealership since buying the car in 2015. Appointments made via the internet and the time spent waiting has always been a good experience. Staff is EXCELLENT! More

So grateful for Peoria Subaru I always get the best service at Peoria Subaru. The service manager (Cory) knows I have no idea how to take care of my car, and he takes care of me an I always get the best service at Peoria Subaru. The service manager (Cory) knows I have no idea how to take care of my car, and he takes care of me and explains everything. He gives me a good heads-up to what is coming next too. Really appreciate them. More

Fix a AC drain hose - same day! Surprise Subaru offered an appointment in 5 days. Peoria understood AC in Phoenix is a must. Our AC problem started at our dealer Santa Cruz, CA. Af Surprise Subaru offered an appointment in 5 days. Peoria understood AC in Phoenix is a must. Our AC problem started at our dealer Santa Cruz, CA. After 3 failed attempts they put in an Air Compressor. Three months later we used the passenger side, on a road trip to Phoenix. 300 miles in the trip we had a pond on the passenger side. Santa Cruz never connected the drain hose or carpet clip. Dan, even with a crush of repairs (snow birders) he fit us in - repaired in ONE DAY. If we had service this great, our 2nd car might be another Surbau! WE LOVE OUR SUBARU , Forester - turbo. More

Subaru Outback 2019 Yesterday, April 27,2019, we drove to Blyth, Ca and back. The ride was quite, it had more than enough power to go up the long hill at 75 miles an hour Yesterday, April 27,2019, we drove to Blyth, Ca and back. The ride was quite, it had more than enough power to go up the long hill at 75 miles an hour. Really enjoyed the slowing down when another car is in front and the cruise control is on. Overall, I really love the car! Thank you Amanda for telling me about the Outback! More

Service Excellent service very friendly and very professional They got me in and out quickly without any hassle and looking forward to sending my next vehicl Excellent service very friendly and very professional They got me in and out quickly without any hassle and looking forward to sending my next vehicle there More

Tire Rotation While I Waited Cory did a great job in summarizing what was needed and reviewing what needed to be done. However, a 2.5 hour wait to rotate tires and check fluid le Cory did a great job in summarizing what was needed and reviewing what needed to be done. However, a 2.5 hour wait to rotate tires and check fluid levels was not acceptable. I've never had this kind of wait at our Suburu dealer in Michigan or Ford dealer in Minnesota. I'll be quite hesitant before I recommend service to others. Talked with another individual that had a similar experience recently. If the service can't be completed in a timely manner (i.e., 1 hour or less), then the customer should be so advised up front. More

Satisfactory our service rep Cory was very helpful. There were 2 service recalls which meant it would take 3 - 4 hours to complete the work. He arranged for tran our service rep Cory was very helpful. There were 2 service recalls which meant it would take 3 - 4 hours to complete the work. He arranged for transportation to the mall, about a mile away, so that we didn’t have to wait at the dealership. The problem with the GPS was not resolved. I guess the only way to fix it is to get a car that does NOT have a TOM TOM GPS! More