Pete Moore Chevrolet - Service Center

Thought I needed a front end alignment but instead they found a tire separating. Thanks to my Service Advisor, Christa, for getting my 2020 Silverado HD in to check this for me. It could have turned into a found a tire separating. Thanks to my Service Advisor, Christa, for getting my 2020 Silverado HD in to check this for me. It could have turned into a bad situation had the tire blown out while driving. More

Andy Hayes has great customer service. 100% satisfied. 2nd car I've bought from him. 100% satisfied. 2nd car I've bought from him. More

I want to send out huge shout out to Mr. Keith James- thank you for kindness and honesty this past Monday, with your assistance you turn a negative outcome into a positive one. Thank you - y Keith James- thank you for kindness and honesty this past Monday, with your assistance you turn a negative outcome into a positive one. Thank you - you are the BEST!!! More

TERRIBLE RIPPOFF SERVICE DEPARTMENT Took it in for water leak. After diagnostic said a new water pump and thermostat. Said oil was leaking- valve cover gasket Total $2100.00. Thats alot but assured me water leak. After diagnostic said a new water pump and thermostat. Said oil was leaking- valve cover gasket Total $2100.00. Thats alot but assured me they had a two year warranty. Said OK. A few hundred miles latter oil smell back AND Leaking in exact same spot. THEY SAID IT WAS A NEW OIL LEAK, BULL!! NOW THEY WANT ANOTHER $3100. TOLD THEM TO STICK IT. WHAT A RIPOFF SHOP!!! AVOID!! AVOID!! More

Absolutely fantastic experience at Pete Moore Chevrolet! I recently visited their service department to get the oil changed on my Corvette, and they did a stellar job. The staff was attentive, knowledgeable I recently visited their service department to get the oil changed on my Corvette, and they did a stellar job. The staff was attentive, knowledgeable, and took great care of my vehicle. Additionally, I had them put a bed cover on my Sierra, and they did an excellent job with the installation. They also went above and beyond by offering me the option to purchase the Z06, which was greatly appreciated. I must give a special shout-out to the sales associates Rhett, Dickie, and Steve. They were all incredibly helpful, friendly, and made the entire process a breeze. Their professionalism and expertise really stood out. Overall, I am extremely satisfied with my experience at Pete Moore Chevrolet. The team there goes above and beyond to provide excellent service and make customers feel valued. I highly recommend them for all your automotive needs. Thank you, Pete Moore Chevrolet, for being awesome! #JoshTheMerchantMan More

I needed to stop at the service center to pick something up. I also had some tech questions. Melissa volunteered to help me. She was so patient and kind in listening to my problem and showing me how get th up. I also had some tech questions. Melissa volunteered to help me. She was so patient and kind in listening to my problem and showing me how get the things done with the system! She even smiled thru my 'lesson'. How nice to have Melissa take the time to help?me. Thank you, Melissa More

Waited 2 weeks for them to replace oil pan. Tecs out of work 2 days.Service girl was rude very unprofessional.Low tire light on when I picked it up T 6pm.Flat the next morning so that means that Tecs out of work 2 days.Service girl was rude very unprofessional.Low tire light on when I picked it up T 6pm.Flat the next morning so that means that they did not do that 21 point inspection they so proud of...Over 30years I have bought an use there service department. NEVER AGAIN..yall suck. More

If I can do a 0 star I would. Absolute nightmare of a service department. Do not get your car looked at here. Quoted me a week for repairs, 3 weeks later with no fixes confirmed t Absolute nightmare of a service department. Do not get your car looked at here. Quoted me a week for repairs, 3 weeks later with no fixes confirmed they got hit by a storm that blew a garage bay door into my car. Totaled the vehicle, but they continued to "work" on the vehicle before the adjuster came to inspect it. Informed me their insurance would cover it and 3 weeks later when I called to follow up was told it's not their claim to make. Had to file my own claim, taking the insurance hit cause they wouldn't do ANYTHING to help. THEY REFUSED TO TELL ME THEIR INSURANCE COMPANY TO FOLLOW UP WITH. They sent the bill to my insurance company for the original repairs $3,800 that were not authorized after the damage happened. Have had no contact or update from them. Working with a lawyer to try and recoup some costs but this is the absolute worse place of any BUSINESS I have ever seen. Avoid this shop and avoid Marilyn if you're forced to go here cause every call she ever made was bad news of them messing up (ordering a bad part) or a flat out lie. She said there was no need to call my insurance. She finally offered a rental car after refusing to give me one on the original request, but then could not figure out how to get it set up with their contract (didn't try before giving up). Spent over $1,000 on rental cars before giving up and just ubering everywhere. DO NOT GET YOUR WORK DONE HERE. More

Everyone is so friendly helpful from the service personnel to the techs that take care of my truck personnel to the techs that take care of my truck More

Melissa Simmons knows her facts about my car radio . I've had problems with it for over a year. She solved problem in no time great job I've had problems with it for over a year. She solved problem in no time great job More