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Pete Moore Chevrolet

Pensacola, FL

4.8
3,024 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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103 New Warrington Road

Pensacola, FL

32506

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Showing 68 service reviews

January 02, 2026

Service dept is horrible. Arnie is the best advisor they got! Christa and Rhett, pass! More

by osuthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Bennett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Arnette
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnie
Jan 02, 2026 -

Pete Moore Chevrolet responded

We’d like to respond and address your concerns, but we need a bit more information about your vehicle, visit date, and the issue you encountered. Your feedback is important to us and will help us improve. Please reach out when you can. Best regards, Chuck Boland, Fixed Operations manager Pete Moore Chevrolet cboland@petemoore.com

September 11, 2025

Extremely Happy with Pete Moore Service Dept! Our advisor Rhett Arnett exceeded our expectations. He quickly worked us in for service, and communicated with us every step of the way. They were ab More

by Lane.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Arnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Pete Moore has always taken care of my family. Christa always takes care of me and my Wife, Great service from her!! More

by bobbyhice1@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Marlowe
November 13, 2024

I have purchased 2 vehicles from Pete Moore. I even got my son to purchase a vehicle from them. My salesman, Mark Torelli was great. I let the service department take care of any maintenance iss More

by babbott
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhett Arnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

babbott responded

After 10 weeks another diesel mechanic has determined that the installation of the turbo was the reason why there was turbo failure. Pete Moore installed the turbo. The mechanic said my truck was missing nuts, bolts and the wiring harness was routed in the incorrect direction, which caused the turbo to work intermittently due to the burnt wires. This should have fallen under warranty. I’m out of pocket $2,671.20. Pete Moore should resolve this matter with me. I will post updates.

October 18, 2024

Fast friendly service. Made a good trade offer and other factors in consideration of the fact we came in for an oil change on our way out of town. Similar payment and much More

by Knut.thorfinnsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dickie Heckler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hammon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christa in service , Melissa Kane
September 12, 2024

The actual service done was fine no issues there! The employees were all great. However over 4 hours for a standard servicing (oil change, filter check etc) and the recommended injector cleaning seem More

by kgkildow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Arnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

I had an excellent experience recently with the Service department. Christa M. was personable,friendly and very knowledgeable. She along with Tyler the Technician they did and amazing job. I came in for an More

by Capriciabellmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christa Marlowe
April 30, 2024

Courteous, professional, and efficient! Excellent customer service and communication. I appreciate the quality and timeliness that is consistent every time! More

by Ktilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
April 28, 2024

3 hour wait to get oil changed is unacceptable. I have never had to wait this long before. I had an appointment. More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith James
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Thought I needed a front end alignment but instead they found a tire separating. Thanks to my Service Advisor, Christa, for getting my 2020 Silverado HD in to check this for me. It could have turned into a More

by pspivey436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Marlowe
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